Shottenkirk Toyota Granbury

muy buen trato y cualquier duda siempre nos ayuda muy amable y después de comprar nos sigue ayudando 100% recomendado muchas gracias por la ayuda amable y después de comprar nos sigue ayudando 100% recomendado muchas gracias por la ayuda More

Salesman okay, but rest of the experience is BAD. Bogus fees, run credit too many times after being told to run it ONCE and finance is horrible. Really BAD. They also play the “he’s not in, and I’ll have fees, run credit too many times after being told to run it ONCE and finance is horrible. Really BAD. They also play the “he’s not in, and I’ll have him return your call” game in hopes you’ll give up if you have an issue. It’s REALLY sad because when this dealership was owned by Jerry Durant it was outstanding. The really SAD part is the SAME people still work there but obviously are under a bad managerial style. You’d think they would value their personal reputation more. Obviously, I will NOT be going back to this dealership, nor will I be recommending this dealership. More

Excellent Service Department. Treated me well. Had a faulty battery that initially tested marginal then following charging tested bad and was replaced under warranty. Yeah! faulty battery that initially tested marginal then following charging tested bad and was replaced under warranty. Yeah! More

A word A word A word A word A word - I do not like being made to fill this blank space in for nothing to help made to fill this blank space in for nothing to help More

HAVE ALWAYS RECEIVED GOOD SERVICE HERE. THE EMPLOYEES ARE VERY FRIENDLY AND POLITE. GAVE ME A RIDE HOME AND PICKED ME UP ON TIME. GOOD PEOPLE. ARE VERY FRIENDLY AND POLITE. GAVE ME A RIDE HOME AND PICKED ME UP ON TIME. GOOD PEOPLE. More

I don't like doing surveys and here you are forcing me to respond. AND counting my words! Doesn't change my opinion of Ryan Petersen. He was great respond. AND counting my words! Doesn't change my opinion of Ryan Petersen. He was great More

Tanner and Tate were first class to work with. They made it convenient for me to shop and the purchasing process was quick and easy! Thank you! it convenient for me to shop and the purchasing process was quick and easy! Thank you! More

Kobe was very friendly and got us in the vehicle we wanted in our price range. He helped us with all of our questions and concerns and took us on multiple test drives till we found what we wanted. Than wanted in our price range. He helped us with all of our questions and concerns and took us on multiple test drives till we found what we wanted. Thank you Kobe. More

Had a good experience shopping for a truck. Didn't feel pressured or persuaded into something I didn't want. Kobe Kimmell was thinking ahead through out the sale, accommodating and patient with a single Mo pressured or persuaded into something I didn't want. Kobe Kimmell was thinking ahead through out the sale, accommodating and patient with a single Mom even though I had to leave in the middle of things to pickup my kid from school. Additionally the gentlemen who assisted during the finance process was also courteous and didn't pressure me. Walked out VERY HAPPY with a Chevy Colorado Z71 4X4 Thank you Shottenkirk of Granbury for your helpful staff. More

Ryan L. provided excellent service, answering any and all questions I had in a timely manner, both before purchase, and after. If he didn’t know the answer, he went to find the answer. I arrived home (an hou questions I had in a timely manner, both before purchase, and after. If he didn’t know the answer, he went to find the answer. I arrived home (an hour away) and realized I was missing an accessory. Ryan committed to making sure one would be sent next week. More