Shottenkirk Toyota Granbury

Not impressed. Didn’t seem like it mattered whether I purchased a car. But I did. I am very disappointed with this car. It is a 2020 CHR purchased a car. But I did. I am very disappointed with this car. It is a 2020 CHR More

I will never buy from this dealership again worst experience I’ve ever had buy a truck. I drove 3 1/2 hours to this dealership... experience I’ve ever had buy a truck. I drove 3 1/2 hours to this dealership... More

I had a great experience at Shottenkirk! Ryan Lang was a great salesman and took care of me very well! I am so happy with my new car! great salesman and took care of me very well! I am so happy with my new car! More

Came in to get an oil change. Garland made me aware of a recall for my vehicle and I was also able to get that taking care of during that visit. Nice clean lobby, excellent work and friendly staff! recall for my vehicle and I was also able to get that taking care of during that visit. Nice clean lobby, excellent work and friendly staff! More

The people I interacted with are SUPERB!! Just after Jerry Durant Toyota became Shottenkirk Toyota the service department went south. Every good person from Jerry Durant was gone. Then they st Just after Jerry Durant Toyota became Shottenkirk Toyota the service department went south. Every good person from Jerry Durant was gone. Then they started hiring back some of the ones from the past. It was a blessing to see Ryan back but now he is gone again, makes me wonder.. Salesman, Mike Brown is gone.... Whats going on?? But the big giant plus for Shottenkirk Toyota is having two very delightful and knowledgeable people like Melissa and Garland in the service department. They make you feel comfortable and speak straight about everything. Good people. The final decision is still out on Shottenkirk Toyota as a whole but they are getting better.. More

bad info Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is th Was told we needed a serpentine belt. Went to another service center three techs (ASE certified) who said there was no issue with the belt. This is the second time your techs messed up a diagnostic on my car. Having Problems with our radio. One you all replaced; was told I would have to replace it. Only had it three years. Not happy!!!! More

I came in for an oil change late in the day. I was greeted immediately and everything went smooth and quick! I will be back. greeted immediately and everything went smooth and quick! I will be back. More

Very friendly group of people. Josh and Pete worked with me and made sure I was satisfied before I left there in a good used vehicle. This was one of my best experiences in trading Josh and Pete worked with me and made sure I was satisfied before I left there in a good used vehicle. This was one of my best experiences in trading vehicles. I am satisfied with their services. More

Awesome selection, good prices, and staff was great to work with. David Scott did an amazing job and got em the vehicle I was looking for at the right price! work with. David Scott did an amazing job and got em the vehicle I was looking for at the right price! More

The rudest person I've encountered in my life I had a great experience with a salesrep and then it was time to meet the sales manager and it quickly turned into one of the worst experiences of my I had a great experience with a salesrep and then it was time to meet the sales manager and it quickly turned into one of the worst experiences of my life. More