Shottenkirk Toyota Granbury

Good Service They do a nice job. and a very fair one. I like the way they do business and take care of the customer. I hope they will get much like they were whe They do a nice job. and a very fair one. I like the way they do business and take care of the customer. I hope they will get much like they were when Jerry Durant owned the dealership. More

Courteous, helpful service staff & expert repair technicians The service team kept me informed, gave me a loaner when my car had its extended stay in their shop (A definite blessing!), expertly tended to my car' The service team kept me informed, gave me a loaner when my car had its extended stay in their shop (A definite blessing!), expertly tended to my car's repair needs, and worked with my unpredictable schedule when it was time to pick up my car. Thank you! More

I was disappointed. My previous experiences were awesome.. this one was disappointing. My first oil change since purchasing and 5000 mile check up. No one came out and t My previous experiences were awesome.. this one was disappointing. My first oil change since purchasing and 5000 mile check up. No one came out and told me anything about results. Were all fluids updated? Who knows? Not me because it wasn't reported in writing or verbally. Was everything mechanically perfect...who knows? Again, nothing in writing or verbally provided. My previous experiences were prior to the ownership change. I hope this experience is not reflecting future service experiences. I have always raved about the good service I have received. I sure hope this was a fluke. More

Had to take it back 3 times. Didn’t leak before, and after paying $3400, had to pay hundreds more to stop the leak. Stillnotfixed. after paying $3400, had to pay hundreds more to stop the leak. Stillnotfixed. More

military rebate I did not get the military $ 500.00 rebate that I was should get when I bought the 2019 Toyota Prius limited that I bought I probably will us a nother I did not get the military $ 500.00 rebate that I was should get when I bought the 2019 Toyota Prius limited that I bought I probably will us a nother dealer when I buy my next car. More

Great Experience with the Sales and Service Courteous staff and everyone we met during our experiences with the Granbury Shottenkirk location was extremely helpful and knowledgeable with any asp Courteous staff and everyone we met during our experiences with the Granbury Shottenkirk location was extremely helpful and knowledgeable with any aspect of sales and service... It's refreshing to receive compassion beyond the sale which is very much appreciated.. Keep up the good work. More

Great experience Service was completed in a very timely manner - minimal wait. Did not even have an appointment so that was even better than I expected . Great job Service was completed in a very timely manner - minimal wait. Did not even have an appointment so that was even better than I expected . Great job More

Always gives great service! Am so thankful for this dealership for honesty and true customer service. Hunter is the best with great patience. Great courtesy is also shown each Am so thankful for this dealership for honesty and true customer service. Hunter is the best with great patience. Great courtesy is also shown each time I go. More

First service at this location I called and had a time reserved and showed up 5 minutes early. The service representative was courteous took my vehicle and within 40-45 minutes the I called and had a time reserved and showed up 5 minutes early. The service representative was courteous took my vehicle and within 40-45 minutes the oil was changed and tires rotated and I was on the road back to the office all within my 1 hour lunch period. Awesome and friendly service .... More

I drive 100 miles one way to buy my cars and get them serviced at Shottenkirk Granbury. Carl Turney is the best salesman a girl could have. No haggling. No hard sales pitch. Just the best deal he can serviced at Shottenkirk Granbury. Carl Turney is the best salesman a girl could have. No haggling. No hard sales pitch. Just the best deal he can make you the first time. The Service department is friendly fast and informative. Clean, comfortable place to wait. Love them!!! More