Shottenkirk Toyota Granbury

Eeverbody was very nice and friendly, and made you feel welcome. The sale person Juan was very nice and did his job very well. Give him a hats off for doing a very good job. The service manager eddie w welcome. The sale person Juan was very nice and did his job very well. Give him a hats off for doing a very good job. The service manager eddie was also very kind and did his job very well. And also the clerk Cheryl was very outgoing and very nice, and made you feel welcome. That makes the works place so much better keep up the good work! everybody. Cheryl Miller. More

I had called the dealership on Saturday (4/20/2013) to inquire about a used Tacoma and was transferred to Nicholas. He answered all of my questions and we set up a meeting on Monday (4/22/2013). After loo inquire about a used Tacoma and was transferred to Nicholas. He answered all of my questions and we set up a meeting on Monday (4/22/2013). After looking and driving the vehicle I decided that I'd be driving the truck home. The whole transaction from when I arrived to leaving was about 2 and a half hours. Not only was Nicholas knowledgeable about the vehicle he offered to drive the truck to my house and had his wife pick him up. He left his truck at the dealership just to help me out because I was in my company truck. In my book that kind of service is very commendable. Not only will I recommend Jerry Durant in Granbury, but will refer potential buyers to Nicholas Jimenez. More

Excellent Salesperson. Listened to what we wanted and found it. Salesperson came with us while we checked to see if Avalon would go in our garage, but do not intend to buy that day. Returned to dealers found it. Salesperson came with us while we checked to see if Avalon would go in our garage, but do not intend to buy that day. Returned to dealership and ended up purchasing Avalon, which I love!!!! Enjoyable experience. New car - no reduction in price, but, gave us what we wanted for old car. We are now a three Toyota family and very happy with our purchases. Later, I had a minor issue with car. Called salesperson, she asked I bring the car in immediately and she was waiting on me. She took the car and had it checked out and while service was looking at it, she stayed and visited with me. When it was ready, she walked me to car and explained to not hesitate calling her if there were problems. Once again, a very nice experience. I would definitely purchase from her again and am highly recommending her to my friends. More

Denise Bone is user-friendly to both the customer and fellow employees. Denise phoned the customer with additional information requested about availability of vehicles and value. She is knowledgeable o fellow employees. Denise phoned the customer with additional information requested about availability of vehicles and value. She is knowledgeable of automobiles and pairing customer needs with the correct vehicle. Denise was knowledgeable of the Toyota that I purchased. She instructed me on both safety features and comfort details before I left the dealership. Denise took the time to demonstrate use of the blue-tooth capability of the car and modeled how to select a radio station in addition to seat adjustment, dashboard readings, and user manuals. Denise provided the most favorable new automobile purchasing experience ever; and I've had many. Denise Bone and Jerry Durant Toyota will be first choice the next time around. Thank you, Shirley Gruver. More

I was pleasantly surprised at the friendly and customer-oriented interface I had with Denise, Juan and the rest of the team at Jerry Durant Toyota today. They went above and beyond to make my new customer-oriented interface I had with Denise, Juan and the rest of the team at Jerry Durant Toyota today. They went above and beyond to make my new car buying experience a stress-free experience. I look forward to making this a long and satisfying relationship. More

My best car buying experience! A great price plus a My best car buying experience! A great price plus a straight forward and honest business transaction thanks to Keith Fabian, Sales Associate, and My best car buying experience! A great price plus a straight forward and honest business transaction thanks to Keith Fabian, Sales Associate, and General Sales Manager, Andy Scearce. No game playing at this dealership and promises made were promises kept. Since 2007 I have used this dealership for automotive service and have never been disappointed. George Barclay, a master technician, does excellent work and kept my former vehicle in great shape until I traded it in. More

In the past I used Weatherford Toyota to purchase my automobiles and for the service department. I purchased my Toyota Tundra from the Granbury dealership and this dealership's service department is mor automobiles and for the service department. I purchased my Toyota Tundra from the Granbury dealership and this dealership's service department is more accesible for me at this time. April has met me at the door of service the last few visits I brought my truck or my daughters Corolla in for service. She always makes me feel welcome and she knows I am always in a hurry. I have always been satisfied with the quick and friendly service in the past. But last week April outdid herself. She was awesome. I brought my daughtrs Corolla in for new ties. I got in a loaner and went to work, returing at the end of the day to pick up the car. April had new tires put on, the car was aligned, the oil was changed and the state inspection sticker was updated. I know April found me the best possible price she could, it was amazing. Because of this most recent experience when April gave me amazing service at an amazing low price, it has solidified me as a loyal customer to this service department (as long as April is there). She did an outstanding job for me as I am sure she does for all her customers. She is an asset to the service department and I truly appreciate all she does. Thank you. More

Berenice said she was pretty new to sales, but we thought she was very good at her job. She let us know about how to run all the bells and whistles that our new Prius V was equipped with. I am sure that Be she was very good at her job. She let us know about how to run all the bells and whistles that our new Prius V was equipped with. I am sure that Berenice will do well in her future. Thanks, Jack & Dianne Watts, Twin Falls, Idaho More

They do great work and are very friendly. They have always given me the help I needed without pressure. I have test driven cars and the sales people did not pressure me. always given me the help I needed without pressure. I have test driven cars and the sales people did not pressure me. More

I went in on July19th looking for a certified used car.I had already been in contact with Denise on Friday the 13th of July(online).I normally feel intimidated going in a car dealership but Denise, General had already been in contact with Denise on Friday the 13th of July(online).I normally feel intimidated going in a car dealership but Denise, General manager Doyle and Business Manager Will Green made every effort to ensure a most pleasant and comfortable experience there at Jerry Durrant Toyota Granbury.On July 23rd walked out a proud owner of a NEW Corolla oh yeah!!!! I will definately recommend this dealership and be a return customer.Customer service was great. Overall experience the best i`ve ever had at a car dealership.Blessed to have found Jerry Durrant Toyota Granbury! More