Shottenkirk Toyota Granbury

I'm 52 and this was the easiest, smoothest, and fastest I've ever bought a car. Hal is an excellent salesman and the finance office was courteous, fast and extremely accomodating. From the time we walked o I've ever bought a car. Hal is an excellent salesman and the finance office was courteous, fast and extremely accomodating. From the time we walked on to the lot til we left with the 2003 T-Bird, we were treated with respect and we felt no pressure what so ever. I have already recommended this dealer to my friends and co-workers. More

Our experience at Durant was as good as it gets. Denise and the other people we had contact with were very good,helpful,timely and friendly. and the other people we had contact with were very good,helpful,timely and friendly. More

Genuinely nice people. This was for service on our Lexus. Facilities are clean, appear well organized and waiting areas are comfortable. Nothing else need be said. Facilities are clean, appear well organized and waiting areas are comfortable. Nothing else need be said. More

after already purchasing a vinza last year, my wife and i came back to buy 2 more autos ... one for myself m-benz e350 and a chrysler 300 for my son ... denise has been an exceptional sales person each and e came back to buy 2 more autos ... one for myself m-benz e350 and a chrysler 300 for my son ... denise has been an exceptional sales person each and every time ... i would recommend jerry durant in granbury, texas any day of the week ... All the employees there treat you like gold ... if something was not quite right, they fixed it on the spot ... will green was our financial manager and his expertise was (and is) 2nd to none ... he explained every option available in clear and understandable language ... very pleased with what we ended up with ... and lst, but not least, doyle maynard (the general sales manager) leads by example ... he has folks that act just like him and they all have smiles and certainly seem to all want to be on this team ... so, many thanks mi amigos ... and this won't be last time we will have dealings ... highest regards, rick case More

My wife and I have bought three vehicles in the last four years from this dealership and could not be more pleased with the quality of the people in all areas of service and sales. Our experience with this years from this dealership and could not be more pleased with the quality of the people in all areas of service and sales. Our experience with this firm has been outstanding and I would recommend them to anyone. More

We appreciate April and George for the professional, friendly, and caring service they always provide. We have been coming here for more than 3 years, and we strongly recommend them to friends and famil friendly, and caring service they always provide. We have been coming here for more than 3 years, and we strongly recommend them to friends and family. More

We purchased a 2008 Highlander on 12/23/2011. We got a fair price, they let us drive the car for a day and promptly fixed the broken CD player. I would definitely recommend this dealership to my friends fair price, they let us drive the car for a day and promptly fixed the broken CD player. I would definitely recommend this dealership to my friends and family. More

I have purchased a number of cars in my lifetime and have not been treated as well as I was at this dealership. Very pleasant experience. not been treated as well as I was at this dealership. Very pleasant experience. More

I bought my Rav4 at the Brownwood dealership, an hours drive away from me, in 2001. After a brief struggle over my trade-in value, I left the lot with my new car and free oil changes for the life of the drive away from me, in 2001. After a brief struggle over my trade-in value, I left the lot with my new car and free oil changes for the life of the car. That dealership was sold after a couple of years, and the quality of service went into a steep nose dive. Two years ago, they damaged my car when I brought it in for service and claimed it was like that when I brought it in. After calling me a liar and a scam artist wanting free repair, I vowed never to step into a Toyota dealership again. That all changed when I noticed a new Toyota dealership being built in Granbury, a 45 minute drive the other way. I decided to take a chance with them and couldn't be more pleasantly surprised. The waiting room is like someone's cozy family room. And everyone is happy and smiling. And instead of waiting 3 hours for my oil change, it was a less than an hour. Jerry Durant's dealership should be a model for all service centers everywhere. More

Denise Bone is the reason I became a Durant customer for life. She either answered the phone when I called or called me back soon thereafter. She is still providing service after the sale with an occasion life. She either answered the phone when I called or called me back soon thereafter. She is still providing service after the sale with an occasional call to make sure that any question I may have gets answered. She introduced me to several of her co-workers in different departments with whom I would have occasion to see again, all of whom were equally attentive and showed genuine interest in providing me with a higher level of customer service than I have ever imagined possible. My own job requires that I provide a high level of customer service and I learned some new things from Denise and others at the dealership. I have no need of shopping around the next time I buy a car because it would be a waste of my time to try to find a better dealership or better people within a dealership. Nobody tried to over-sell me anything, rather they clearly presented what various options were available and let me decide on my own with no pressure whatsoever. The car I traded-in was in a nearby body shop being repaired from colliding with a deer and Denise and others evaluated my car at that shop in its state of disrepair and still gave me a good trade-in. This is the first car-buying experience I have ever had in forty years of buying cars that I felt so good during and after the process. Thank you Denise, Doyle, Eddie, April and everyone else at Durant Toyota in Granbury, Texas. I look forward to see y'all again. 5 STARS. If the rating were one-to-ten, it would be 10 STARS. More