Shottenkirk Toyota Granbury

Just bought our third new car from this dealer, which makes the second one from Denise Bone, who does internet sales. Denise is a wonderful salesperson to deal with. She works very hard to find the vehic makes the second one from Denise Bone, who does internet sales. Denise is a wonderful salesperson to deal with. She works very hard to find the vehicle that you want, and then get it brought into the dealership. Pricing is "no nonsense". She lays the invoice on the table which eliminates most all of the haggling. You can then focus on what options you want on a vehicle. She has never been high pressure nor pushy. Denise stays on top of the deal throughout the process to ensure customer satisfaction. She is there for the buyer after the sale! Doyle Maynard, the Sales Manager, is a first class individual to deal with also. He supports Denise to get the deal done. In my case, this involved some problem solving with the other dealer who they were trading vehicles with to get the one we wanted. Working with Denise and Doyle is nothing like what buying a car used to be like. They function as customer advocates, not advisaries, what a pleasant change! Service at Durant is top flight. April is a very straight shooter and does a great job of explaining service options and looking for the most efficient use of your money. With five Toyotas serviced at this dealer, we have also gotten to know the guys in the shop who actually do the work. Again, folks like George and others are top flight folks. Their quality of work is exceptional. In summary, Jerry Durant Toyota is an exceptional dealership, a direct result of the people that work there!! They are quality folks, and work very hard to keep your business!! More

Mike in sales was very easy to work with and very knowledgeable. Although I bought my Prius from another dealership, I brought it for service at this dealership for the past couple years. April in knowledgeable. Although I bought my Prius from another dealership, I brought it for service at this dealership for the past couple years. April in Service Dept was always very pleasant and helpful, and all service completely taken care. This dealership has great follow-up and also responds back quickly to any inquires. More

Great service. also good communication between the service writer and the mechanic. all staff were friendly and helpful, coffee was great, waiting area was also neat and clean. service writer and the mechanic. all staff were friendly and helpful, coffee was great, waiting area was also neat and clean. More

No high pressure which we appreciated, but Mike followed up with us after our first visit, then when we went back to test drive the car, he was very friendly and helpful. Worked with management to get to w up with us after our first visit, then when we went back to test drive the car, he was very friendly and helpful. Worked with management to get to where we needed to be in order to buy the car. Followed up with us more than once after the sale, and answered questions we had on syncing the garage door opener. Eddie was very informative, friendly, and funny. More

Clay Estes greeted me on the parking on November 4, 2011, when I whizzed in to take a quick look at a new Toyota Tacoma. I was driving a 2011 Hyundai Santa Fe. It was fairly late in the evening, but Clay w when I whizzed in to take a quick look at a new Toyota Tacoma. I was driving a 2011 Hyundai Santa Fe. It was fairly late in the evening, but Clay went ahead and showed me a couple of trucks. I went back on Saturday, November 5, and he showed me a couple of new trucks and a 2010 Lexus RX350. It was a tough decision to pass up the red Toyota Tacoma, but I decided the Lexus would be better on my back, which had been giving me some grief. Clay was a great salesman and entertained all my ideas about cars and trucks, helping me make a well-suited selection that meets my needs physically and emotionally. He made the car buying experience very pleasant. He got me a good deal, a good trade price for my car, and also worked with Eddie Bermea and had no problem getting Eddie to treat me right. Both guys are top in my book! I would work with either of these guys again, and I will certainly recommend Jerry Durant Toyota of Granbury, should anyone I know tell me they are wanting to get another car. Thanks! More

We went with the intention of buying a new Highlander. They didn't have what we wanted on the lot, but the same day called us with what we were looking for. Another potential buyer had "first dibs" on it They didn't have what we wanted on the lot, but the same day called us with what we were looking for. Another potential buyer had "first dibs" on it, but we ended up with it. We were very satisfied with the way they met our price when finalizing the deal, including the value of the trade-in. I would recommend this dealer to anyone. More

Great experience all around. Got the vehicle we wanted at a price we could live with. Nice dealing with the folks at Jerry's. Have bought two other vehicles from them. One used and one new,purchased fr at a price we could live with. Nice dealing with the folks at Jerry's. Have bought two other vehicles from them. One used and one new,purchased from Jerry's used and Buick GMC in Weatherford. Still own one, Sierra PU and traded the other for the current Venza. Very helpful also, with delivery and familiarity of Venza. More

I was looking for a good used Toyota Tundra. Hal told me that they had a local trade-in from an elderly gentleman who had his vehicle serviced at the dealership and decided to trade it in. The vehicle was that they had a local trade-in from an elderly gentleman who had his vehicle serviced at the dealership and decided to trade it in. The vehicle was incredibly clean and well maintained. The mileage was below average and tires, batteries, and brakes were new. Doyle Maynard pulled the service history and brought it out to me. He got every answer to questions I asked about the truck. Doyle and Hal make the vehicle buying experience pleasurable and they want you as a customer to be satisfied with every aspect of the deal. We just moved back for the Houston/Austin area and are very impressed with a dealership that actually cares about customer satisfaction. This is very hard to find in the area we moved from. Jerry Durant Toyota is worth the drive from anywhere in Texas. More

BY FAR THEY HAVE THE BEST SERVICE DEPARTMENT I HAVE WORKED WITH - I WILL LEAVE WORK EARLY JUST TO GET INTO THE SERVICE DEPARTMENT - CAN NOT SAY ENOUGH!! WORKED WITH - I WILL LEAVE WORK EARLY JUST TO GET INTO THE SERVICE DEPARTMENT - CAN NOT SAY ENOUGH!! More

I went in to the dealership knowing exactly what I wanted. Clay was so friendly and got started finding it right away. They made a fair offer for my trade in. When I went in to pick up my new vehic wanted. Clay was so friendly and got started finding it right away. They made a fair offer for my trade in. When I went in to pick up my new vehicle, he covered all the features thoroughly, and they even took care of setting up and syncing my phone with the Bluetooth hands-free system. Great service. More