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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,664 Reviews

1,664 Reviews of Shottenkirk Toyota Granbury - Service Center

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August 31, 2024

Alex Rodriguez is such an amazing hard worker and a helper. He is so professional and you can tell he is dedicated to his job More

by Marco goat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Marco, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

August 31, 2024

I just purchased a New Toyota Tundra Hybrid on Wednesday, 9/28 and noticed a day after bringing it home that the back rightside bumper panel was loose. Vandergriff Toyota of Arlington which is close to my ho More

by johnbriggsrecruiter
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Akins
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Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

john, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota Granbury!

August 31, 2024

Love the Shottenkirk team for taking care of my vehicle, especially Alex! Thanks guys, will be back! More

by M.salz
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 31, 2024

Alex at Shottenkirk Toyota granbury has always been very helpful by answering all of my questions and keeping me updated while my vehicle gets serviced! More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Mitch, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 31, 2024

Alex Rodriguez in the service department was very knowledgeable and courteous. Helped the best way he could. More

by juanvillanueva2367@icloud.com
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Juan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2024

trustworthy and straight forward. my sister sent me here cause she had an awesome experience with efri. he’s straight forward and trustworthy worthy More

by fernandez_abigail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Abigail, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2024

Awesome guy. Great vibe. Trustworthy, and straight forward. If you’re looking for some to trust he’s your guy. More

by fernandez_abigail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Abigail, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

August 30, 2024

Eli at Shottenkirk Toyota Granbury greeted me in the service drive. I was need led routine maintenance. While performing the multipoint inspection, the tech found an issue that needed to be address and More

by CBRILLHART1986
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 30, 2024

Great customer service. Answered all my questions and kept me informed on my vehicle status. More

by Lynn85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

August 30, 2024

Great timing, had my oil change in impressive time and even had my car washed in under an hr. Thank you! More

by excuse.mawkish0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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