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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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August 26, 2021

Always a pleasant experience to get my oil changed at Shottenkirk! So glad they have a working car wash again! Thank you for taking care of my vehicle. More

by Math Boss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Always thoughtful and polite. Job is done quickly and efficiently. Very nice area to sit and wait on car and either watch TV or work. More

by GENEVAADAY
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

Always a pleasant experience at the dealership, Cari is always so helpful with getting everything done in a timely manner. Garland is also very helpful. I have had a bad experience any time i have been the More

by JRAG76049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2021

excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent work, excellent wor More

by JPEARSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Scott
August 23, 2021

Our rep was knowledgeable and helpful. Excellent communication. He knew what he was talking about and was very helpful. Ryan Peterson thank you so much! More

by A.EVANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hickman
August 20, 2021

I was happy with the experience and wait time. The only negative was the black marks/prints on the gray fabric on inside of driver door by handle when I got back in my car. More

by KERRY_1018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn ?
August 20, 2021

Service advisor was very unfriendly. Never said "hello" or acknowledged she heard my service request. No smiles and never left a message when calling by phone. More

by KE5JAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Service department did a great job. Very knowledgeable and thorough and insured my car was clean and ready to go. Disappointed there is not a loaner car program as most dealerships offer More

by C5DOG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Convenient location for me. Busy. Clean and orderly business. Ive bought three vehicles from this location while before this ownership. My only concern is the lack of interaction with the people who w More

by DIS466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

Group always provides great service. Greeted immediately and every associate listens first and makes sure they are clear with your issues and needs. Great consistency. More

by 377TRAPPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad was my associate. Well managed good crew
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