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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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August 09, 2021

Your staff needs training on how to be more professional!! When you call and ask - do you know if my car is ready - their reply- I don’t have a clue More

by CHARLIEE77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2021

Fast and courteous. The car was very clean when I picked it up. Great service dept with very friendly associates. Denise Bone is exceptional in Sales More

by jmredman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rand
August 06, 2021

I went in Monday, August 2 and got my oil changed. They did not pay attention to my tire light on and later Wednesday, Aug 4 my son in law found a nail in my front right tire and so made a appt on Thursday More

by PALUXYGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
August 05, 2021

Yes I was pleased with the way y’all did and what you did thanks for the help to get this figured out and back on the road More

by KDGUEST10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Beckler
August 04, 2021

Left my car with them for 3 weeks for collision work. Never got a update from the department so I ended up calling myself. Was told multiple times it would be ready to find out that they still didn’t hav More

by teresaboegler
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Todd Shepherd
August 04, 2021

I took my car in for an oil change. Wonderful surprise, when I got it back, it had been vacuumed and washed!! But the top of the car was still dirty. That was a huge distraction from the rest of the car. More

by CHARLENE.FREEMAN313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Came in for the second time in less than a week to fix the same problem (loose plastic pan under front end). The pan was loose again (3rd time) before I got home. I believe this is a defect in the vehicle More

by JOESCHRENGOHST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackson Brannan
August 04, 2021

Good atención nice people very friendly I’m very happy with you service thanks . I’m really recommend you dealers To my friends. T More

by mirandalomeli258
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
August 03, 2021

Everyone is super friendly and very knowledgeable. I'll always keep doing back and recommend shottenkirk to all my friends and family and anyone looking for a new dependable vehicle More

by TPGVISTA92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Rand, David Bone
August 02, 2021

Garland takes care of all my vehicle needs and keeps me up to date on what I might expect next. They even washed my care and gave it a light vacuum. I will be back in 5000 miles More

by J_LGN82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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