Shottenkirk Toyota Granbury - Service Center

The collision center did a great and professional job. Randy and Brandon kept m informed during entire time. They were very professional and courteous. Excellent workmanship Randy and Brandon kept m informed during entire time. They were very professional and courteous. Excellent workmanship More

Came in for State Inspection and they got to it right away. I come here for all of my automotive needs. They can work on anything not just Toyota's . A full service dealership with a great Sales and Serv away. I come here for all of my automotive needs. They can work on anything not just Toyota's . A full service dealership with a great Sales and Service Department !!! More

The actual repair for the recall did not take very long, approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when approximately one hour. When I got in the car there were several grease spots on my seats. I thought a service technician would take better care when sitting in someone else’s car. Also, I have been trying to have my address changed in your records for the last 3 1/2 years. I have requested this every time I come in for service, and no one seems to be able to get it changed in your computer system. I’m not sure if it’s incompetence or laziness, very frustrating!! More

I received prompt and courteous service. The tech that signed me in was nice and professional. The clerk that handled my paperwork was also nice. The waiting area was clean and well kept. Overall a good e signed me in was nice and professional. The clerk that handled my paperwork was also nice. The waiting area was clean and well kept. Overall a good experience. More

i OBJECT TO PAYING OVER $140 FOR BEING TOLD WHAT I ALREADY KNEW; I HAVE SOME STRUCTURAL DAMAGE TO MY AUTOS FRONT END WHICH DISPLADED IT. ALREADY KNEW; I HAVE SOME STRUCTURAL DAMAGE TO MY AUTOS FRONT END WHICH DISPLADED IT. More

I was met promptly and the service rep knew what I needed to have done. My vehicle was processed efficiently and the job was completed ahead of schedule. Everything went smoothly. to have done. My vehicle was processed efficiently and the job was completed ahead of schedule. Everything went smoothly. More

I dropped the car off in the morning. The work was done in the time I was told. The staff was a friendly as ever. in the time I was told. The staff was a friendly as ever. More

Garland was terrific. She had a handle on everything that came up and handled it in such a great way. Our car was delivered as promised came up and handled it in such a great way. Our car was delivered as promised More

Waited for an extended period of time, 2 hours for an oil change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing wh change. Once complete, was advised I didn't need an oil change only tire rotation. I wouldn't have waited that long had I known they weren't doing what I went there for. More

I was disappointed that with an appointment, an oil change took two and a half hours. This experience is different from my experience in the past. change took two and a half hours. This experience is different from my experience in the past. More