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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 02, 2020

We’re waiting 1.45 minutes after my suv ready but my paperwork give different car owners he saw me I’m waiting he come forward and give me all paperwork More

by Kavitaben Patel
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Service appt 11:15, didn't get car back until 1:15. 5k maintenance. First service experience did not impress. EXPRESS MAINTENANCE was not quick. More

by RBUNK54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

Went in for state inspection. The place looked busy but they had my car inspected and back on the road in about 30 minutes including chasing me to my car with the water bottle that I had forgotten and left More

by forbcom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2020

Very professional, helpful, considerate and pleasant. Got the job done in a timely manner. Got our car towed and checked out quickly, especially on a very hot day. More

by GABBY65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

I brought my RAV4 in for a routine oil change. They were very nice and courteous. I had about an hour wait. Then he was all finished came back all smiles and and sent me to pay out and the lady was very More

by DARLA.FOREMAN
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Scott
August 28, 2020

The service department is excellent. I brought my RAV4 in for oil change. the service person was very sweet. they greeted me with a smile and were nice and courteous More

by PGALB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
August 28, 2020

All the repairs were made in a very timely manner. I appreciated them locating a local part so that the work would be done that day. More

by MELANIELONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2020

I brought my 2019 RAV4 in for schedule sservice. I I brought my 2019 RAV4 in for schedule s service. I already knew that I would be satisfied from the the moment I was greeted by your professional and More

by IBWILLIAMS351
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler
August 26, 2020

First, when I pulled up to the service bay I waited probably 5 minutes and nobody came out to help me. I had to go in and ask the lady at the counter if she could get some one to help me. After they ha More

by PTTOWNLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler
August 24, 2020

When I bought my car I was told that They will send me some touch up paint for the scratches.on the car. I never received any. I have asked again for the touch up paint and still have not received any. More

by GINNY76126
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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