Shottenkirk Toyota Granbury - Service Center

Dealership did not do as well this visit. My car was dirty when returned to me & I had to return the next day because car was leaking fluid that was replaced. dirty when returned to me & I had to return the next day because car was leaking fluid that was replaced. More

First off we love Melissa and know that she always tries hard to help us out. I am very happy with the service done to my windshield. My car was also detailed and I understand you use an outside company. I hard to help us out. I am very happy with the service done to my windshield. My car was also detailed and I understand you use an outside company. I had a coupon given to me for my birthday. I was unhappy with their job. All of the plastic on the outside of my car including bumpers are spotted with an oily substance. My settings were completely changed in my vehicle’s sound which could not be an accident as it takes several screens to get to. I am perfectly ok with my radio being played with the cleaners choice of music but not ok with changing my settings. There was also still mud in my wheel wells. I k ow it was free but I’m assuming the car dealership still paid them. They waisted your kind gift. More

Routine Maintenance Service was relatively quick. Waiting room is clean and pleasant. Service provider was informative, friendly, and extremely professional. Purchased Service was relatively quick. Waiting room is clean and pleasant. Service provider was informative, friendly, and extremely professional. Purchased my car here, and like this dealership. More

Service on Audi A4 The work order didn't specify the type of oil or oil filter used on my 2014 Audi A4 so I'm not sure if they used the correct parts for the Audi. Also, The work order didn't specify the type of oil or oil filter used on my 2014 Audi A4 so I'm not sure if they used the correct parts for the Audi. Also, the service interval was not reset since it requires a computer reset. This was a free service for the car that I purchased at this dealership last year otherwise I would have had it serviced elsewhere. They may be trained in servicing Toyota cars, but I would definitely not take a German made car to this dealer for service. More

Been there since you opened We have been customers at this Toyota dealership since they opened. They have always had excellent service personnel and technicians. Keep up the gr We have been customers at this Toyota dealership since they opened. They have always had excellent service personnel and technicians. Keep up the great work. Looking forward to coming back when my vehicle needs service. More

Easy and as Expected. As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the busine As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the business. Kim can get parts for any vehicle so no need to make extra trips if you want to pick up parts for another car More