Shottenkirk Toyota Granbury - Service Center
Granbury, TX
1,664 Reviews of Shottenkirk Toyota Granbury - Service Center
Always gives great service! Am so thankful for this dealership for honesty and true customer service. Hunter is the best with great patience. Great courtesy is also shown each Am so thankful for this dealership for honesty and true customer service. Hunter is the best with great patience. Great courtesy is also shown each time I go. More
First service at this location I called and had a time reserved and showed up 5 minutes early. The service representative was courteous took my vehicle and within 40-45 minutes the I called and had a time reserved and showed up 5 minutes early. The service representative was courteous took my vehicle and within 40-45 minutes the oil was changed and tires rotated and I was on the road back to the office all within my 1 hour lunch period. Awesome and friendly service .... More
I drive 100 miles one way to buy my cars and get them serviced at Shottenkirk Granbury. Carl Turney is the best salesman a girl could have. No haggling. No hard sales pitch. Just the best deal he can serviced at Shottenkirk Granbury. Carl Turney is the best salesman a girl could have. No haggling. No hard sales pitch. Just the best deal he can make you the first time. The Service department is friendly fast and informative. Clean, comfortable place to wait. Love them!!! More
I took my car for first 6 months check up and the service rep was very friendly. He went over the things they did to my car and when is next appointment. rep was very friendly. He went over the things they did to my car and when is next appointment. More
The day I had car serviced it was very good. I did have a problem a month ago when I drove up and said my car wouldn’t work ( and it was car, not my phone). The only words i hot that day was,” having troub a problem a month ago when I drove up and said my car wouldn’t work ( and it was car, not my phone). The only words i hot that day was,” having trouble come back in a few weeks!” Not a good answer. I’m 68 yrs old and I’m on the road a lot by myself— anyway that’s a big gripe of mine now!! You could have said let me see what I can do or offer me another vehicle. But just said “ come back”. Yuck!!! The vehicle I had before this one came from Brown Hyundai (next door to you), and they always got me another vehicle... just saying!!! More
Very pleased with my experience thus far with Shotttenkirk Toyota Granbury. Their team has shown me they are there to make a positive difference. THANKYOU!!! Shotttenkirk Toyota Granbury. Their team has shown me they are there to make a positive difference. THANKYOU!!! More
Wouldn't trust anyone else! My parents have used them for years. They treat them like royalty. I live 50 miles away, but it is worth the drive fir their customer service. Do not My parents have used them for years. They treat them like royalty. I live 50 miles away, but it is worth the drive fir their customer service. Do not go anywhere else, this is the real deal! Cannot thank them enough for taking care of us. They are like family. More
$400.00 oil change took my car in for an oil change and they broke my drain plug and charged me to fix it my car was just fine before i took it there took my car in for an oil change and they broke my drain plug and charged me to fix it my car was just fine before i took it there More
In the past I used Weatherford Toyota to purchase my automobiles and for the service department. I purchased my Toyota Tundra from the Granbury dealership and this dealership's service department is mor automobiles and for the service department. I purchased my Toyota Tundra from the Granbury dealership and this dealership's service department is more accesible for me at this time. April has met me at the door of service the last few visits I brought my truck or my daughters Corolla in for service. She always makes me feel welcome and she knows I am always in a hurry. I have always been satisfied with the quick and friendly service in the past. But last week April outdid herself. She was awesome. I brought my daughtrs Corolla in for new ties. I got in a loaner and went to work, returing at the end of the day to pick up the car. April had new tires put on, the car was aligned, the oil was changed and the state inspection sticker was updated. I know April found me the best possible price she could, it was amazing. Because of this most recent experience when April gave me amazing service at an amazing low price, it has solidified me as a loyal customer to this service department (as long as April is there). She did an outstanding job for me as I am sure she does for all her customers. She is an asset to the service department and I truly appreciate all she does. Thank you. More
They do great work and are very friendly. They have always given me the help I needed without pressure. I have test driven cars and the sales people did not pressure me. always given me the help I needed without pressure. I have test driven cars and the sales people did not pressure me. More