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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,665 Reviews

1,665 Reviews of Shottenkirk Toyota Granbury - Service Center

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November 22, 2023

Great team, great service. Got me in quick, fixed up fast and out the door. More

by 4runner2wander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 22, 2023

Shottenkirk Toyota in Granbury is a very friendly dealership with all the employees greeting you in a friendly maner.Thank you Donte for a job well done. Also for Christopher Flanery. More

by KMUNDY919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DONTE PATTERSON, Christopher McCann-Flannery
Dec 10, 2023 -

Shottenkirk Toyota Granbury responded

KMUNDY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 22, 2023

Very professional, friendly, and helpful. Made the process very easy and you can tell they care about their customers. Will definitely be coming back to see Alex and service! More

by PH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 21, 2023

I could not believe the exceptional level of service I experienced the morning I came to Shottenkirk. I was originally under the impression my vehicle would only take a short amount of time to complete, More

by JARRETT033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

JARRETT033, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 21, 2023

Very quick and easy service, Alex responded quickly and answered all the questions I had. More

by Shayne H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

Shayne H, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 21, 2023

Very professional, very clean and friendly staff. My go to dealership for life. Never have any issues what so ever every time I visit. Keep up the amazing work, you guys rock More

by goldmana1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DONTE PATTERSON
Nov 22, 2023 -

Shottenkirk Toyota Granbury responded

goldmana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 20, 2023

When I came to Shottenkirk Alex greeted me and was enthusiastic to help me with my vehicle. He did an outstanding job and went above and beyond to get me back in my car. I will definitely be returning More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
CRAIG HOFER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

Justin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 20, 2023

Alex R. is great, great customer service and is very professional and reliable i’ll continue to go through Alex More

by Cade H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Shottenkirk Toyota Granbury responded

Cade H, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 18, 2023

Donte was amazingly friendly and helpful throughout the process. Deffinately would like to see him here for a long time as I have seen many of the people checking in vehicles for service come and go. More

by wandrey_dbz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mj Davis, DONTE PATTERSON
Nov 20, 2023 -

Shottenkirk Toyota Granbury responded

wandrey_dbz, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 17, 2023

We moved to Glen Rose in January, and when we saw we’d have to drive so far for a dealership, we were sad. But once we went a couple of times and had the pleasure of working with Chris, we knew it was wor More

by BRI.CLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal at the checkout that draws beautifully!!, Christopher McCann-Flannery
Nov 20, 2023 -

Shottenkirk Toyota Granbury responded

BRI.CLEV, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

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