Back

Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,669 Reviews

1,669 Reviews of Shottenkirk Toyota Granbury - Service Center

Sort by
January 16, 2023

I had a great experience with the service department. Both times my truck has been in for service everything was clearly explained and the timelines were accurate. I really appreciate the work Garland di More

by ALEXANDER.DANEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Service was great but I lost my prescription sunglasses from its case during the visit. No response to a voicemail I left. Case in driver door pocket. More

by MLETZEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Grant
January 12, 2023

Go there all the time to get my FJ serviced and they are always on top of it, take really good care of me I certainly do appreciate them being there. Service is fast too. Thank you!!! Best & Happy New Yea More

by ROBIN.KEYES.1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Grant
January 11, 2023

Quick and easy. In and out. Nice and friendly. Receptionist at check in knew what to do and made everything easy. More

by PMSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Garland promptly recognized why I was there (to seek a refund for a prior service due to military service), and processed the refund. More

by STANMETCALF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Garland is the Best. She takes care of every detail that needs attention when you bring a vehicle in for service. Always a Great experience to come to Shottenkirk Toyota More

by ob.black1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Schwerdt Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shottenkirk Toyota Granbury's Parts Department Manager Kim Moore is by far the Best Parts Manager in the business. Always on top of getting the right parts in a timely manner. , Robert Grant
January 06, 2023

I have always appreciated the honesty, integrity, and first class service. Thanks to Garland for superb customer care. More

by GARYG8844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Always accommodating with appointments. Frequently gives you a great time estimate to wait. Great Service! More

by AJSPENCER2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Service department staff was very knowledgeable. Turned the car around in less than the estimated time. More

by BUSBYKR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Service done on our car was finished promptly. I would like to recommend this dealership for their service Alex is always been very nice to update us with the progress of our service if their i More

by TUJANO2004
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Schwerdt Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rodriguez
...
61
...