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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,664 Reviews

1,664 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 30, 2024

Great service. The tablet with pictures help me understand what needs to be dine to the car. Friendly staff. More

by kd5fcq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2024

Happy with my service visit! Alex took care of a radio update on my vehicle. See him for your service needs at Shottenkirk Toyota Granbury More

by Beccaleon29
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

Came in for deluxe wash on my 2024 Tundra. Looked great! Alex and the service department were great More

by Lleon837
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Shottenkirk Toyota Granbury responded

Lleon, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 28, 2024

The service advisor was courteous, knowledgeable and did an excellent job showing me the issues and keeping me informed. More

by kgrimm12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GARLAND ROBINSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2024

Great Service Alex was very nice and he took care of all my needs and was very professional. More

by dj222715
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

Alex did great and made sure my detail was spotless and done in a timely matter. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

JD, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

left the car for the day, shop completed the process ahead of my expectations...So happy with no complaints. More

by SFTCU70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Rodriquez
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 27, 2024

Service was professional and quick at 5000 miles. Although I do not agree with 10k oil changes Efrain Eli Rodriguez (service advisor) insured me that Toyota uses original Toyota oil and parts when th More

by ALGOLLEHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN ELI RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

September 27, 2024

Brought my 2024 Tacoma in for a recall. Alex was quick to greet me and was very informative. The whole process was quick and easy. And I even got a free Carwash. I left completely satisfied More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Justin, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 27, 2024

Alex helped me on my ford! He was able to get a dent out of my door and touch up some rock hips on my hood. Looked great. Shout out to Alex and his guys! More

by Thomasfroelich02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX RODRIGUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2024 -

Shottenkirk Toyota Granbury responded

Thomas, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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