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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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September 19, 2022

Very quick and comfortable wait. I was encouraged by staff for an upcoming life event. More

by NELLBEDNARZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Garland was really great at keeping me informed and offering options. The work on the timing belt, stark plugs and wheel bearings has made a huge improvement on the car's performance. I was disa More

by SCGTJ
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2022

Profesional people , very helpful and kind, I fully recomend your service. You guys make the difference. More

by DAVIDFRANCO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2022

Repair costs are higher than other area dealerships. Service advisor will not return my calls about extended warranty repair for leaking heater line to rear a/c that should be covered. More

by TEAGUE6403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Rodriguez, Dallas Oliver
September 16, 2022

Gracie , our dealer was terrific. So helpful and informative. She made me feel like I was her only customer. More

by JERELBAS
Recommend Dealer
Yes
Employees Worked With
Gracie sales person.
Sep 16, 2022 -

Shottenkirk Toyota Granbury responded

Thank you for your business.

Sep 16, 2022 -

JERELBAS responded

Email:jerelbas@gmail.com

Sep 16, 2022 -

JERELBAS responded

Jerelbas@gmail.com

September 14, 2022

It was very easy to make an appointment to take care of my recall issues .. The Service Staff was very nice & explained everything to me They also washed my car .. Very nice ‼️ Overall experienc More

by 1INEVERYCOLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Very helpful. Fast service Honest. Kept me updated on when my vehicle would be ready. More

by VICKEYCRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
September 10, 2022

Excellent work, kept me informed, clean and wash my car got me out in a timely manner. More

by JPEARSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2022

I appreciate the attention and efforts for detail Kathryn took with my vehicle. Very pleasant and efficient service experience. More

by TIMRCLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Estes
September 08, 2022

Rude customer service and long waits. Wasn’t even helped with a battery in the end and was shooed away after I didn’t want one from the dealer More

by JORDANF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name new guy with glasses said he used to work at other deslerships
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