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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,665 Reviews

1,665 Reviews of Shottenkirk Toyota Granbury - Service Center

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June 13, 2022

I was very impressed by GARLAND AND CARY in service. I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Very accommodating and helpful. Frequent updates during the service process. Friendly & personable staff. Good experience. More

by DERALBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
June 11, 2022

Wedding ring removed from my coin box. Not returned. No phone call returned. Just silence. More

by CK98BART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
June 09, 2022

Garland is always kind, personable, competent, and makes sure the job gets done. She’s an advocate for the customer. I love working with her when I bring my car in for service. More

by TEAMTOMPKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2022

Service was great. Done in a timely manner. Cleaned my car inside and washed the outside. Staff was friendly and efficient. More

by LINDAKOONSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Very nice but super pushy tried making promises that he couldn’t just keep so. More

by FRIDDLE28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Finished in a timely matter, excellent worked, washed and cleaned the car, great service thanks More

by JPEARSON30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2022

Quick, friendly and professional service. Service for my Toyota will always be done at Shottenkirk. More

by BLLANCASTER26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2022

The finance dealer sealed shottenkirks doom when he lied and cheated on my pick up financing. I will never trust him and many of you EVER More

by TODD4394
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cari Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Pete Gutierrez, Jackson Brannan
June 04, 2022

Routine twenty thousand mile service. In and out without an issue. Everything complete as promised. More

by BEHARRIGAN57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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