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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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June 18, 2022

Have purchased the last three vehicles from Toyota in Granbury our salesman took their time to understand what we were looking for the amount we would pay. My experience with them is one of the primary t More

by RZIEMSKI7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Very helpful. Came in with a hybrid malfunction and they discovered a loss battery wire. More

by BASTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

They were quick, reasonable on the price and left my car very clean. The staff was very friendly as well. More

by PKAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hunter Poimbeauf
June 15, 2022

They promptly found the problem. Communicated cost to repair. The issues was repaired much sooner than estimated. Dealership sent someone to my house to pick me up. The entire exper More

by SMCSTAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2022

Your people are hard to work with and they're not very informative apparently I've been told that I missed a refuse to have something done when I was never even told about it More

by lanier.lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cari Simpson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Poimbeauf, David Scott, John Beckler, Jackson Brannan
June 15, 2022

Regular service maintenance for my Toyota Highlander was fast, efficient and professional. Ms. Estes was friendly, gave excellent recommendations and handled the service very professionally. More

by REMVERAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Estes
June 14, 2022

Very pleasant, organized, well run service dept. Very friendly personnel. I got right in with no long wait to have my dead battery checked & replaced. I will definitely return for future service. More

by SLOUGH53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2022

Very accommodating and helpful. Frequent updates during the service process. Friendly & personable staff. Good experience. More

by DERALBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
June 13, 2022

I was very impressed by GARLAND AND CARY in service. I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW More

by sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2022

Wedding ring removed from my coin box. Not returned. No phone call returned. Just silence. More

by CK98BART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
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