Shottenkirk Toyota Granbury - Service Center

Have purchased the last three vehicles from Toyota in Granbury our salesman took their time to understand what we were looking for the amount we would pay. My experience with them is one of the primary t Granbury our salesman took their time to understand what we were looking for the amount we would pay. My experience with them is one of the primary that we will continue to buy from them. Have never been disappointed with the service Department. More

Very helpful. Came in with a hybrid malfunction and they discovered a loss battery wire. Came in with a hybrid malfunction and they discovered a loss battery wire. More

They were quick, reasonable on the price and left my car very clean. The staff was very friendly as well. very clean. The staff was very friendly as well. More

They promptly found the problem. Communicated cost to repair. The issues was repaired much sooner than estimated. Dealership sent someone to my house to pick me up. The entire exper Communicated cost to repair. The issues was repaired much sooner than estimated. Dealership sent someone to my house to pick me up. The entire experience was positive. I have not always had positive experiences with Shottenkirk Service, but this one was positive. I think it should be acknowledged. Thank you. More

Your people are hard to work with and they're not very informative apparently I've been told that I missed a refuse to have something done when I was never even told about it informative apparently I've been told that I missed a refuse to have something done when I was never even told about it More

Regular service maintenance for my Toyota Highlander was fast, efficient and professional. Ms. Estes was friendly, gave excellent recommendations and handled the service very professionally. fast, efficient and professional. Ms. Estes was friendly, gave excellent recommendations and handled the service very professionally. More

Very pleasant, organized, well run service dept. Very friendly personnel. I got right in with no long wait to have my dead battery checked & replaced. I will definitely return for future service. Very friendly personnel. I got right in with no long wait to have my dead battery checked & replaced. I will definitely return for future service. More

Very accommodating and helpful. Frequent updates during the service process. Friendly & personable staff. Good experience. Frequent updates during the service process. Friendly & personable staff. Good experience. More

I was very impressed by GARLAND AND CARY in service. I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW I scheduled an oil change online, and was in and out within an hour. The customer service at this Toyota dealership is better than at Mercedes or BMW. They wash and vacuumed my car without even asking, or adding more time to the service. I couldn't be any happier. More

Wedding ring removed from my coin box. Not returned. No phone call returned. Just silence. Not returned. No phone call returned. Just silence. More