Shottenkirk Toyota Granbury - Service Center

Friendly, quick and professional service. Service for my Toyota will always be done at Shottenkirk. Service for my Toyota will always be done at Shottenkirk. More

I bring my car here for oil changes and everyone is great from the sales to cashier. from the sales to cashier. More

Very helpful and fast service. They're always friendly and they stand behind the work they do. They're always friendly and they stand behind the work they do. More

Service was prompt, courteous and quick. People were friendly. Service took less time than estimated. People were friendly. Service took less time than estimated. More

Trevor and Wade was very helpful, and didn't waste my time. Would definitely recommend Toyota of Granbury time. Would definitely recommend Toyota of Granbury More

I called to set an appointment for a recall on my vehicle and I was told they could get the vehicle in to fix the problem. I was told it would take 2 - 4 hours to correct the problem. I received a call an h and I was told they could get the vehicle in to fix the problem. I was told it would take 2 - 4 hours to correct the problem. I received a call an hour later and was told they ordered the parts the fix the recall but they could not access the wiring harness because I have a grill guard on the truck. They could take the grill guard off for about $500 or I could remove it myself. So they did not have the parts to fix it as I was told. It is a recall so they wanted to charge me to remove something on the outside to fix something on the inside. The last time I took a vehicle there was to get an oil change and the vehicle came back with some bolts missing out of the skid plate. I believe this will be the last visit to Shottenkirk for me. I also applied for a job there to help with these types of problems but I never heard back from them for consideration for the position. I do not understand a place that has this many problems but will not take action to correct them. I doubt their business will hurt from me not returning and I hope the service changes for the better but I would advise caution when using their services. But a shout out to them for washing my truck. that was nice. More

I was disappointed at the labor costs. I feel it was outrageous since I’ve been back for the same thing I feel like I was gouged I feel it was outrageous since I’ve been back for the same thing I feel like I was gouged More

People are friendly and the waiting area is very comfortable and clean. They even have snacks comfortable and clean. They even have snacks More

It takes too long to change the oil. Will probably go to quicklube next time. Will probably go to quicklube next time. More