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Shottenkirk Toyota Granbury - Service Center

Granbury, TX

4.6
1,672 Reviews

1,672 Reviews of Shottenkirk Toyota Granbury - Service Center

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April 29, 2022

Exceptional! Professional! Serviced department is the best! Management should be appreciated. Great job. 70k maintenance. No hassles for extra work that needed More

by TIMOTHY_SEARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young lady who greeted me when I pulled in the service department. 5 stars.
May 19, 2022 -

Shottenkirk Toyota Granbury responded

TIMOTHY_SEARS, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 29, 2022

Very helpful, quick to help. Very nice and were there to answer any questions I might have. More

by LIZZETTE040708
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Shottenkirk Toyota Granbury responded

LIZZETTE040708, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Granbury in the future!

April 28, 2022

Great service, quickly done with very little wait time. Very comfortable waiting area to sit in, however the sun coming thru the windows made about half of the area not desirable to sit in. More

by LLJOE720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat Estes
May 19, 2022 -

Shottenkirk Toyota Granbury responded

LLJOE720, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 28, 2022

Great service, quickly done with very little wait time. Also very comfortable waiting area to sit in. More

by MORGLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Shottenkirk Toyota Granbury responded

MORGLOCK, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

April 25, 2022

Thank you Garland service representative for always taking care of my vehicle needs. She is a wonderful asset to your company. More

by SUSANNEWOODS102
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Great service! Love my service advisor Kat Estes! This shop is fast! And very friendly! More

by KLLOWREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kat Estes
April 25, 2022

Great service as always! Wasn't a long wait and took care of a few other items I needed to have taken care of. More

by wendy.hawker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Inspection took too long and I had to return the next day for a license bulb to pass inspection. They did okay on everything else. More

by AUDBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

Customer service was very good! Wasn’t a long wait at all. I would go back again. More

by TXHART10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

I loved visiting your dealership with my fab Tacoma, 1st time since inheriting 8 cars (4 Mercedes) at my husband’s passing recently. My anxiety is past & I look forward to future visits. Thank you shottenk More

by ANNACLAYTON57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cari Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garland Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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