Shottenkirk Toyota Granbury - Service Center

Always a pleasure to deal with. Competent, professional, and knowledgeable about my vehicle. Highly recommend. Competent, professional, and knowledgeable about my vehicle. Highly recommend. More

I went in for a vehicle inspection. It took a while longer than I expected, but the total cost was only $7.00, and they washed my very dirty car. What a pleasant surprise! It took a while longer than I expected, but the total cost was only $7.00, and they washed my very dirty car. What a pleasant surprise! More

W elove this dealership. We bought our car here and are very pleased with the service we receive. We bought our car here and are very pleased with the service we receive. More

Your Assistant Service Mgr is awesome (female…forgot her name). My assigned service rep (Alex) was tough to get ahold of and never called me back to set the service appointment (when the part was ready). name). My assigned service rep (Alex) was tough to get ahold of and never called me back to set the service appointment (when the part was ready). He (or his guys forgot to put a new mileage sticker on the truck denoting the new service date/mileage (I had to run that down as well). More

I can't get anyone to call me back. There were multiple problems with the truck i bought. Still haven't got the warranty info I asked for 2 weeks ago There were multiple problems with the truck i bought. Still haven't got the warranty info I asked for 2 weeks ago More

Poor customer service. Unfriendly - absolutely no one made any attempt to greet or even keep me informed as to progress on my car or approach me when looking in the showro Unfriendly - absolutely no one made any attempt to greet or even keep me informed as to progress on my car or approach me when looking in the showroom More

Service department personnel handled my service very well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @3 well. However, I had a question about the nitrogen in my tires (pressure fluctuates between 28 and 35 lbs pressure on a drive where it starts out @32degrees F and after reaching highway speeds for awhile it goes up to 34 or 35 degrees. It looks like I don't get the stability nitrogen is supposed to provide. Upon asking about this in the sales department, the individual I spoke with disappeared to get an answer for me and never returned. I found out in the service department that their nitrogen machine has been down for two months so they couldn't help me. More

Always receive professional service. Never have I had a bad experience. Alex took exceptional care in explaining my vehicle needs to me. Amazing young man. Thanks for the great service. Never have I had a bad experience. Alex took exceptional care in explaining my vehicle needs to me. Amazing young man. Thanks for the great service. More

We’re really nice and helpful. I just felt the price was high for the service that was done. I just felt the price was high for the service that was done. More

They took great care in my service of recall. From making appt. to completing service! From making appt. to completing service! More