Shottenkirk Toyota San Antonio - Service Center

Please go somewhere else to service your vehicle. They were accusing us of damaging our on vehicle. The manger is not interested in helping Toyota customers unless you buy the vehicle from their deal They were accusing us of damaging our on vehicle. The manger is not interested in helping Toyota customers unless you buy the vehicle from their dealership. I am not coming back nor ever buying a vehicle from this dealership. A very sad experience and I expected more courtesy when you buy an $75k vehicle. More

It is ridiculous that a major corporation like Toyota charges 3% to use a credit card. This completely dissuades me from using your dealership. SHAME on you!!! So greedy!!! Makes me not trust you charges 3% to use a credit card. This completely dissuades me from using your dealership. SHAME on you!!! So greedy!!! Makes me not trust you to buy a car from you if you’re going to nickel and dime me when I get any work done. Once I have completed my service package, you’ve LOST me as a customer for not only service but also for any future car purpose. Lost my trust!!! More

Great customer service. Excellent service department. Extremely professional and courteous staff. Look forward to continuing business. Excellent service department. Extremely professional and courteous staff. Look forward to continuing business. More

JJ was awesome AGAIN! Alamo Toyota (now Shottenkirk Toyota) has been my go-to dealership in San Antonio since 1976 when we bought our first Toyota. It has remained my f Alamo Toyota (now Shottenkirk Toyota) has been my go-to dealership in San Antonio since 1976 when we bought our first Toyota. It has remained my favorite dealership primarily due to their awesome Service Department. Even though the name on the sign changed, the quality service seems to have remained the same. More

I met with Jonah and he was great. Got everything on my car fixed that needed to be fixed. I was most impressed with the video that I was sent while I was in the waiting room and the a Got everything on my car fixed that needed to be fixed. I was most impressed with the video that I was sent while I was in the waiting room and the amount of information that they shared with me. Also, I'd like that I could pick and choose the things that I wanted to do and I didn't feel the pressure of a salesman trying to Make an up sale. Overall I was very pleased and I'll bring my car back. More

I was greeted at my vehicle by a professional staff member who took my keys and showed me to the waiting area. My only complaint is that the waiting area is right in the middle of where sales are hap member who took my keys and showed me to the waiting area. My only complaint is that the waiting area is right in the middle of where sales are happening, the cashiers counter is there, and people are constantly coming and going. A room to the side where you can relax would be nice. More

Charging a 3% rate for paying using a credit card? ? That's sound like a Mom & Pop store. I still value working with JJ as my Service Manager ? That's sound like a Mom & Pop store. I still value working with JJ as my Service Manager More

J J Saenz is my service advisor. He is focused and timely in managing my car repairs from beginning to end. I rate the service he provides at the highest level. He is focused and timely in managing my car repairs from beginning to end. I rate the service he provides at the highest level. More

I've been buying Toyota's from Alamo Toyota for at least 30 years and have had great service. I want to thank Mark, the GM, for making my experience this time so great. He's tops in my book. Thanks Mark and 30 years and have had great service. I want to thank Mark, the GM, for making my experience this time so great. He's tops in my book. Thanks Mark and the rest of your crew. More

Great Service as usual. Great location from where I live. Great quality in their Services. Friendly Service Staff. Great location from where I live. Great quality in their Services. Friendly Service Staff. More