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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.3
440 Reviews

440 Reviews of Shottenkirk Toyota San Antonio - Service Center

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October 28, 2024

Service writer Rod Herrera has been great. However, the add-on service charge for using a credit card stinks! I wasn’t charged before you took over. Forget it! More

by PAULBHESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Herrera
October 28, 2024

I had an excellent experience at the dealership. The service advisor was extremely professional and nice. More

by gk94092
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
October 27, 2024

Bennett in Service is absolutely AMAZING. He is one of the reasons I keep coming back to the service department there. Most are very knowledgeable and super helpful. Bennett goes above and be More

by Gary0870us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett
October 27, 2024

Employees are always helpful and courteous. Service is always performed in a timely manne. JJ keeps me informed More

by ALBERTM1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
October 26, 2024

It took too long for an oil change. 3 hours and was not notified when done. I had to ask if car was ready. More

by ANNAWEBBER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services
October 26, 2024

Good customer service Mr Fonseca advisor is very professional and helpful and honest.He explain me with details More

by PATRICIATORRESDEVILLEGAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Mr. BJ Fonseca
October 25, 2024

As always I had a good experience during my visit at Shottenkirk Toyota. JJ my service advisor made sure my visit went smoothly. He had me in and out in a short amount of time. Your technician did a gr More

by fclagunas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Saenz
October 24, 2024

We are always pleased with how fast and knowledgeable the service is. We request Josh every time, he’s always very attentive and great at what he does. More

by RAYMALENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service dept
October 24, 2024

Service was done quickly. However, was unhappy with the way I was treated when relying on Toyota's ToyoGuard Platinum extended maintenance coverage for this service visit...a More

by C.KARLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Greene
Oct 25, 2024 -

C.KARLSON responded

10.25.24 Received a call from Pete, Service Manager. Smoothed things over regarding experience, and allayed my concerns regarding future service visits. I'm impressed I got a call back. Thanks!

October 24, 2024

The service was fast and. Friendly. My prius runs much better now. I also had shuttle service which worked well. More

by J_MACK07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
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