Shottenkirk Toyota San Antonio - Service Center
San Antonio, TX
440 Reviews of Shottenkirk Toyota San Antonio - Service Center
Service writer Rod Herrera has been great. However, the add-on service charge for using a credit card stinks! I wasn’t charged before you took over. Forget it! However, the add-on service charge for using a credit card stinks! I wasn’t charged before you took over. Forget it! More
Bennett in Service is absolutely AMAZING. He is one of the reasons I keep coming back to the service department there. Most are very knowledgeable and super helpful. Bennett goes above and be He is one of the reasons I keep coming back to the service department there. Most are very knowledgeable and super helpful. Bennett goes above and beyond for every customer, every service. Would recommend them to everyone. More
As always I had a good experience during my visit at Shottenkirk Toyota. JJ my service advisor made sure my visit went smoothly. He had me in and out in a short amount of time. Your technician did a gr Shottenkirk Toyota. JJ my service advisor made sure my visit went smoothly. He had me in and out in a short amount of time. Your technician did a great job with the work I had done. Thanks again. More
We are always pleased with how fast and knowledgeable the service is. We request Josh every time, he’s always very attentive and great at what he does. service is. We request Josh every time, he’s always very attentive and great at what he does. More
Service was done quickly. However, was unhappy with the way I was treated when relying on Toyota's ToyoGuard Platinum extended maintenance coverage for this service visit...a However, was unhappy with the way I was treated when relying on Toyota's ToyoGuard Platinum extended maintenance coverage for this service visit...a Toyota product included in the purchase price of the new vehicle! This dealership was reluctant to honor it. I had to wait over an hour for the service writer to get it all sorted out and was basically told they'd prefer I not come back if I planned on expecting them to honor this remaining Toyota maintenance warranty. Left a message after the fact with Sales manager and Finance manager to discuss further, no return call at time of this review. Don't plan on going back to Shottenkirk Toyota for future service. More