Shottenkirk Toyota San Antonio - Service Center

Great job. Did the maintenance quickly good job will be back good shop thank you Did the maintenance quickly good job will be back good shop thank you More

My advisor wasn’t very helpful and they were rude and unfriendly. After I picked up my car, I reached out to address a couple of issues and they never replied back. They also left items inside of my car, unfriendly. After I picked up my car, I reached out to address a couple of issues and they never replied back. They also left items inside of my car, on my seat which made me upset since I take care of my car and the item was visibly dirty. I am unsure if they even completed the service I brought my car in for, so now I have to take time out of my schedule to take my car to a different location to get it looked at again. Overall the experience wasn’t great, especially compared to my previous experiences at other toyotas. More

Service was completed in a timely manner, while keeping me apprised on the status of my vehicle. me apprised on the status of my vehicle. More

James was extremely helpful from the moment I called. I felt that I was kept informed through out the process. The turnaround and same day completion was greatly appreciated. I felt that I was kept informed through out the process. The turnaround and same day completion was greatly appreciated. More

Service Department is very professional and couteous. The same is true of their shuttle service. The same is true of their shuttle service. More

I was reminded (via email) that my car was due a maintenance checkup and I set a date. After arriving, the wait time was very short. And my usual service guy (Rod) is great to work with. maintenance checkup and I set a date. After arriving, the wait time was very short. And my usual service guy (Rod) is great to work with. More

JJ Saenz was awesome as always. Great service fast and shuttle service guys were great! Great service fast and shuttle service guys were great! More

Charles and new colleague were awesome. Always taking care of their customers. Full breakdown of charges were clearly explained. Always taking care of their customers. Full breakdown of charges were clearly explained. More

Service charge collected for TX state inspection but not shown on invoice or inspection report. shown on invoice or inspection report. More

Tyler was clear, caring, timely and very responsive. I appreciated his contact info and assistance. I appreciated his contact info and assistance. More