Shottenkirk Toyota San Antonio - Service Center

Josh Larusso took great care of my car and made sure it was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll kee was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll keep coming back! More

BJ Fonseca in service department provides a wonderful customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% ch customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% charge to bill for using a credit card as a method of payment. More

Very pleased. Advised me the service was under my warranty so too care of the main issue they found Advised me the service was under my warranty so too care of the main issue they found More

JJ was awesome as always. Great service, great attention to detail, did everything as discussed and finished in under an hour. Thank you! Great service, great attention to detail, did everything as discussed and finished in under an hour. Thank you! More

My purchase experience was good. All the staff who dealt with me were professional and very helpful. Than you. All the staff who dealt with me were professional and very helpful. Than you. More

When I purchased my 24 Highlander it was Alamo Toyota and the service was the best and I was assisted by Joshua Brown. the service was the best and I was assisted by Joshua Brown. More

Prices of routine maintenance items far exceeded those of other service places. Timelines are unpredictable and change often. 3% added charge for using debit or credit adds insult to financial injury. other service places. Timelines are unpredictable and change often. 3% added charge for using debit or credit adds insult to financial injury. More

Always a great service experience! James Greene provides great customer service and always keeps you informed! James Greene provides great customer service and always keeps you informed! More

The service department is awesome! But, getting several text messages about trading in my car, one of which incorrectly indicated my Rav and a Corolla; that was a little disturbing. But, getting several text messages about trading in my car, one of which incorrectly indicated my Rav and a Corolla; that was a little disturbing. The care guys only slip up was, I called three days before drop off indicating a recall. They assured me they’d have the parts. But the parts weren’t there when I arrived and now I need to bri g it back. Letting folks know real time expectations would be a good idea More

justin was unhelpful but carol was wonderful. justin shooed us away and carol welcomed us with full open arms justin shooed us away and carol welcomed us with full open arms More