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Shottenkirk Toyota San Antonio - Service Center

San Antonio, TX

4.0
328 Reviews

328 Reviews of Shottenkirk Toyota San Antonio - Service Center

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July 30, 2024

Marcos in the service department was very helpful and professional. He made the process very easy and fast. More

by TDLGTOMCAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcos
July 30, 2024

I had a tire that could not be fixed. It was suggested that I call the dealer (my car is only months old). Carol Ann said I had road hazard insurance. Went over they ordered the tire a More

by kmacaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Ann
July 29, 2024

Josh Larusso took great care of my car and made sure it was 100% ready before I picked it up. The service staff here is the best which is why I have been getting my Frs serviced there for 9 years. I’ll kee More

by jerrymoreno22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Larusso
July 28, 2024

BJ Fonseca in service department provides a wonderful customer experience for having my car repaired. Note: I would give Shottenkirk management 3 stars for making the policy to add an additional 3% ch More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Fonseca
July 28, 2024

Very pleased. Advised me the service was under my warranty so too care of the main issue they found More

by kevin.foresman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos rosso
July 28, 2024

JJ was awesome as always. Great service, great attention to detail, did everything as discussed and finished in under an hour. Thank you! More

by ANDRES16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ
July 28, 2024

My purchase experience was good. All the staff who dealt with me were professional and very helpful. Than you. More

by ATSEF
Recommend Dealer
Yes
Employees Worked With
Pete Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samer was great
July 27, 2024

When I purchased my 24 Highlander it was Alamo Toyota and the service was the best and I was assisted by Joshua Brown. More

by ehayesjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bennett Hammon, Joshua Brown
July 27, 2024

Prices of routine maintenance items far exceeded those of other service places. Timelines are unpredictable and change often. 3% added charge for using debit or credit adds insult to financial injury. More

by MIRN1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Owen
July 27, 2024

Always a great service experience! James Greene provides great customer service and always keeps you informed! More

by EDLEMUS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Greene...5 stars
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