Shottenkirk Toyota San Antonio - Service Center

Josh the service manager is excellent. He really values his clients and always communicates regarding the vehicle issues and best solutions. A+++ He really values his clients and always communicates regarding the vehicle issues and best solutions. A+++ More

Carols was EXCELLENT. He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I He kept me up-to-date and I was 100% satisfied with his handling of my vehicle. I now have a new service writer. I love this service department. I've been bringing my 2018 camry and before that my 2017 corolla here. Would NEVER go anywhere else. More

Sean was wonderful help getting car serviced. They were fast and courteous and the prices were good too. They were fast and courteous and the prices were good too. More

Complete eng change asst Mason did outstanding job preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod preformance.I rate this person and all the people that work on my 2019 Toyota yards A+ jod More

Since I bought my 2017 RAV4 at Alamo Toyota, all my maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. maintenance was done at their facility. I am very satisfied with their work. My service advisor Michael L. is very professional. More

Thank you JJ for getting my speakers up and going again. And making certain that they were under warranty still. DT And making certain that they were under warranty still. DT More

Great service every time I bring my car in. Thank you Rey and Mike awesome Thank you Rey and Mike awesome More

Just trying to call and get an appointment to change my oil been put on hold for 30 minutes. This is not the first time service at this location is horrible after they sell you a vehicle. oil been put on hold for 30 minutes. This is not the first time service at this location is horrible after they sell you a vehicle. More

Terrible customer service in the service department. They repaired my drivers seat in July and the problem happened again in December. Spoke with the service writer on the phone and he said to bring it in on repaired my drivers seat in July and the problem happened again in December. Spoke with the service writer on the phone and he said to bring it in on Monday so I did. When I got there another service writer wrote up the problem and said they would look at it and call me that afternoon to update me. Later that day I had not heard anything so I called them only to find out that it was passed over to a different service writer who told me that they would not get to my car because I didn’t have an appointment. Picked up my car an pitched a fit with the service manager who apologized and said he wanted to make it right. He scheduled an appointment for today. When I arrived I was told that they would not be able to get to it today because they were closing at noon and for me to bring it back on Monday. I’m so done with this dealership and will take my business elsewhere. I suggest that if you need repairs- DO NOT take it to Alamo Toyota More