Shottenkirk Toyota Weatherford - Service Center

Sherry is always great, takes really good care if us every time, we schedule out appointment every time, we schedule out appointment More

I had an appointment at 7:30 and arrived 10 minutes early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an early. A gentleman meet me at my car verified my name and appointment time and said he would let my service advisor know I was here. An HOUR and an Half later my car was pulled into the service bay. After i mentioned it to my service advisor and only because she went and personally got my vehicle 30 minutes later I was able to leave. 2 hours for an oil change and tire rotation is absolutely ridiculous and unacceptable. Not to mention someone had laid down the passenger seat and extended the head rest all the way out as if they were taking a nap. More

An hour and half to complete an oil change with an appointment is very dissatisfying. I had to present my case to the service manager after the service agent denied my advertised "non cost oil change appointment is very dissatisfying. I had to present my case to the service manager after the service agent denied my advertised "non cost oil change" per the email sent to me from Shottenkirk. More

Sherry was incredible. She was courageous and knowledgeable. She listened to my concerns and what I felt was the issue and quickly assured me the problem would be addressed She was courageous and knowledgeable. She listened to my concerns and what I felt was the issue and quickly assured me the problem would be addressed . She kept me informed throughout the process and then followed up at the end of the day to make sure the problem was resolved and I was completely satisfied. Words cannot express how grateful I am to Sherry for her kind help! More

A good personality and I can do attitude The problem was corrected in a minimal amount of time corrected in a minimal amount of time More

I feel very appreciated and welcome. Customer service is excellent. I would have liked them to tell me what all they did. But it was a good experience Customer service is excellent. I would have liked them to tell me what all they did. But it was a good experience More

I brought in my vehicle to get an Airbag issue resolved and a vibration issued looked at. The Airbag issue was fixed 11 day later with little communication on the status. The vibration issue is worse and and a vibration issued looked at. The Airbag issue was fixed 11 day later with little communication on the status. The vibration issue is worse and makes commuting to work difficult. I will have to find another dealership willing to put in the effort to fix this and test drive the vehicle to ensure it is working properly. More

Very dissapointed in the the attempt to purchase a used veh. form this dealer, salesman was professional, David Garza and tried to help but sales manager after finding out no financing was needed on a 43.6 veh. form this dealer, salesman was professional, David Garza and tried to help but sales manager after finding out no financing was needed on a 43.600 used truck would not provide a provide a drive out price, after returning next day new mgr insist i buy a worthless 1000 warranty that is for 5 mounts, after agreeing with that, keep in mind not willing to budge on price or warranty price i finally agreed on a drive out of 48 plus but requested a tank of fuel and once again the answer was no so at this point i politely took my hard earned money and business elsewhere. would never recommend this dealer or management staff to a enemy, buyer be ware!!! More

Awesome people. Awesome service. I've been having my truck serviced here for years and we have all three of our cars serviced by Ms. Sherry Parker. - Otis Awesome service. I've been having my truck serviced here for years and we have all three of our cars serviced by Ms. Sherry Parker. - Otis More

Serviced my vehicle in a prompt and efficient way. The service advisor took care of any issues I had. The service advisor took care of any issues I had. More