Shottenkirk Toyota Weatherford - Service Center

I waited over 1. 5 hours for an oil change. After I asked for an update it took over 15 minutes to get back with me. Normally I get an oil change between 30 and 40 m 5 hours for an oil change. After I asked for an update it took over 15 minutes to get back with me. Normally I get an oil change between 30 and 40 minutes. What upset me the most about this visit was the lack of any urgency in checking on my vehicle. I usually have such good service at this dealership so I guess I expected the same level of service on my last visit. More

I scheduled a time to come in and get a maintenance required message turned off my car. This should take a maximum of five minutes for maintenance to complete. I sat in the waiting area for an hour unt required message turned off my car. This should take a maximum of five minutes for maintenance to complete. I sat in the waiting area for an hour until I became impatient and asked the man in charge of scheduling maintenance how much longer it was going to take. He told me that he had no clue. So I asked him if he could find out and he was unable. I waited another 30 minutes and did not think it was worth it to wait any longer so I left. I bought my car from them, but it was very obvious that since I was not paying for any services that day, helping me did not matter to them. They just want your money and this is all they care about. I will never go back and I will give my money to someone else. More

Service Dept was fast and friendly! Price was comparable and I could not be happier! Price was comparable and I could not be happier! More

I showed up for an oil change without an appointment and they were able to get me ready to go! they were able to get me ready to go! More

Fast and friendly service. Doors opened and they took my info then did the work on my cR Doors opened and they took my info then did the work on my cR More

They always return my Lola nice and neat all clean up Great job. Thank you! Great job. Thank you! More

Sherry was very helpful as always. Service department has always been the strength of this place. Service department has always been the strength of this place. More

Made an appointment but it still took 1 1/2 hours wait time. Service tech was very unfriendly and k did not enjoy working with him AT ALL. He was not the least bit concerned for my time. I will not go time. Service tech was very unfriendly and k did not enjoy working with him AT ALL. He was not the least bit concerned for my time. I will not go back there if he is my option. More

Great service of the dealer especially by Mike who gave a great service and was very helpful great service and was very helpful More

Rachel and entire staff very helpful. This location welcoming and comfortable place to get service. This location welcoming and comfortable place to get service. More