Shottenkirk Toyota Weatherford - Service Center

It was just an oil change. Wait time was acceptable. What happened to the complimentary car wash? Toyota of Fort Wirth always provided one Wait time was acceptable. What happened to the complimentary car wash? Toyota of Fort Wirth always provided one More

Rachel is a little clueless on just about everything and does nothing to help with any problems. does nothing to help with any problems. More

Y’all are making better efforts and wowing your customers, and well I was wowed last Friday 06/02 - Thank you very much! customers, and well I was wowed last Friday 06/02 - Thank you very much! More

waiting room was an improvement over previous location. Restroom was exceptionall clean.. These improvements made the wait easier. Restroom was exceptionall clean.. These improvements made the wait easier. More

They explain to you what the problem is and how to resolve it, in a timely manner. resolve it, in a timely manner. More

Mark and David were very helpful. Mark made sure my Lexus was very well taken care of he is very knowledgeable! Mark made sure my Lexus was very well taken care of he is very knowledgeable! More

I have purchased 2 vehicles from Shottenkirk in the last 4 years. Both were a very smooth process. The service department has been one of the best I have ever been too. Sherry is the sweetest and most knowl 4 years. Both were a very smooth process. The service department has been one of the best I have ever been too. Sherry is the sweetest and most knowledgeable service person I have ever worked with. She treats me like I am more than just an average customer. More

Not sure why we scheduled an appointment. Showed just before 11am for our first oil change and decided to wait on it (as noted in the appointment). The advisor seemed inconvenienced and might Showed just before 11am for our first oil change and decided to wait on it (as noted in the appointment). The advisor seemed inconvenienced and might have said 2 words to me. Then I proceeded to wait 3 hours while I saw other cars come and go while I sat in the lobby. I finally left at 2pm after the longest oil change I’ve ever had. Maybe I was pushed to the back of the line because it was complimentary being the first oil change, but had I known that I would have just paid for it rather than spend 3 hours for something that I’ve never waited more than 30 minutes for anywhere else. I gave 2 stars instead of one because at least the truck was semi washed when they finally brought it up front. More

They were very helpful, respectful, kind especially the lady that got my flat tire repaired! lady that got my flat tire repaired! More

It was good , the wait time is too long . Everyone was friendly and helpful. Thanks Everyone was friendly and helpful. Thanks More