Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
2,154 Reviews of Shottenkirk Toyota Weatherford - Service Center
I had a very good experience with Tim. He kept me updated on what was going on. The waiting room was nice. The new facility was clean and bigger bathroom was definitely better. He kept me updated on what was going on. The waiting room was nice. The new facility was clean and bigger bathroom was definitely better. More
Easy appointment scheduling, convenient service time slot, courteous staff, comfortable waiting area, clean bathroom, great coffee, service attendant reviewed service recommendations without implying ne slot, courteous staff, comfortable waiting area, clean bathroom, great coffee, service attendant reviewed service recommendations without implying necessity of immediate action, but suggested to consider making an appointment at a later date, reasonable prices, and no long waiting. More
Rachel, the Service Writer, is always friendly and helpful. She and Sherry Parker are the main reasons we drive from Ft Worth to get our 4Runner serviced. helpful. She and Sherry Parker are the main reasons we drive from Ft Worth to get our 4Runner serviced. More
I waited five minutes before the guy came out to me when arrived because a customer waiting on his vehicle was visiting with him. The he said he’d look up the history on my vehicle and come and tell me what arrived because a customer waiting on his vehicle was visiting with him. The he said he’d look up the history on my vehicle and come and tell me what was needed which he did not do. Then he said he’d look up the price of the tyres and come and tell me and find out if they had them in stock. He did not come and tell me he sent a text to my husband instead. Then he pulled the old this is was you cabin filter looks like trick. The last time I was here it took three hours to do a service because the guy went home part way through doing my service so I saw how many times they walked out with the cabin filter showing each customer. Swear it was the same filter they used each time. So it takes two hours to do a regular service and another two hours to them put on new tyres. I am not impressed with the service here at all. I would not recommend this dealership. More
My last experience was very good. This has not always been the case but they seem to be improving. Happy to be able to say that. This has not always been the case but they seem to be improving. Happy to be able to say that. More
I asked for the wait time… the service advisor told me it was a a quick oil change since they were not busy. I said said ok I will just wait for my truck then. 4hrs later they looked for me to tell me it was was a a quick oil change since they were not busy. I said said ok I will just wait for my truck then. 4hrs later they looked for me to tell me it was done. What a waste of my day! Just for a oil change. More