Shottenkirk Toyota Weatherford - Service Center

Service writers did not communicate well, and kept telling bs instead of actually being honest. Ended up getting dents in both front fenders that were not there before taking it in telling bs instead of actually being honest. Ended up getting dents in both front fenders that were not there before taking it in More

have always received courteous and competent service at this dealership. Excellent service rep Rachel is a definite asset to this dealership. Knowledgeable, and timely in her updates as to progress of s this dealership. Excellent service rep Rachel is a definite asset to this dealership. Knowledgeable, and timely in her updates as to progress of services. More

I bought my vehicle from Shottenkirk's and 5 services cam with the purchase. First service I was guaranteed a tire rotation with the oil change. I asked specifically if my tires would be rotated and again g with the purchase. First service I was guaranteed a tire rotation with the oil change. I asked specifically if my tires would be rotated and again guaranteed. When I received my vehicle the tires were not rotated. Second service the same thing was set up with an oil change and tire rotation, but this time I needed them to check one of my tires for a slow leak. They did rotate my tires this time, guaranteed they fixed my tire and put a patch in it. GUARANTEED they put a patch in it. The next day it was still leaking so I took it to Discount Tires Weatherford and I asked them if a patch had been placed in the tire and they said there were no patches in the tire, but there was a piece of metal. Thank you Shottenkirk for being able to GUARANTEE your service dept is not only lazy, but seem to enjoy lying about their work. More

Very very awesome at customer service. Couldn’t have asked for a better dealership to deal with ! And the salesperson was awesome! And the manager was wonderful! Couldn’t have asked for a better dealership to deal with ! And the salesperson was awesome! And the manager was wonderful! More

Vey productive and precise on what they do! Been going there for 20 years! Nice people Been going there for 20 years! Nice people More

Extremely operated for reasons any business like this should be considered adequately capable for the the job. should be considered adequately capable for the the job. More

Tire rotation took 2+hours with an appointment. Did not seem to be a concern for employees. Sharp rude responses. Caused me to Miss another important appointment when I made the appointment for s Did not seem to be a concern for employees. Sharp rude responses. Caused me to Miss another important appointment when I made the appointment for service told less than an hour. Other customers made same comments. Very disappointing. Waited ten minutes in car on arrival before anyone made contact on service. More

Service advisor Sheri always pleasant to deal with. Very much appreciate getting a ride home and back to the shop with porter Noah who was very courteous. Very much appreciate getting a ride home and back to the shop with porter Noah who was very courteous. More

Sherry has been my service rep the whole time I have driven my RAV4.....she is amazing! She is a tornado of activity - gets things done but listens to the customer. Very friendly and approachable. driven my RAV4.....she is amazing! She is a tornado of activity - gets things done but listens to the customer. Very friendly and approachable. More

Brand new Tundra TRD and the A/C doesn’t work and you can’t fix it! Unbelievable, we have purchased over a million dollars in Toyotas the past 10 years because they WERE so dependable. Terrible can’t fix it! Unbelievable, we have purchased over a million dollars in Toyotas the past 10 years because they WERE so dependable. Terrible More