Shottenkirk Toyota Weatherford - Service Center

Always a great service experience. Rachel works with us on our two cars bought at this dealership and we intend to stay here when the time comes to replace one. Rachel works with us on our two cars bought at this dealership and we intend to stay here when the time comes to replace one. More

It just Seemed like ( the service rep). he was more inconvenienced than me, and my truck had just been totaled and I received call after call about it being towed away, when I had nothing t he was more inconvenienced than me, and my truck had just been totaled and I received call after call about it being towed away, when I had nothing to do with it, it was going through my insurance. Prior to that when he informed me the repair was going to be 8500.00 he tried to upsale me on service work that was due, unbelievable. To top it off when towed away no more responses from my texts. Not terrible ,most of the people there seem good. More

The service department is always friendly and professional. They provide great service and the free car wash is a great added bonus. professional. They provide great service and the free car wash is a great added bonus. More

The service we received was exceptional. Terry and Sam were very friendly and patiently answered our questions. Terry and Sam were very friendly and patiently answered our questions. More

Someone in the shortenkirk family should have been able to contact warranty people (warranty I bought from shottenkirk ) and find out if the low coolant notification on my dash was a warranty repair ! Emb to contact warranty people (warranty I bought from shottenkirk ) and find out if the low coolant notification on my dash was a warranty repair ! Embarrassing for y’all!!!! More

Kenny is the best! Won’t go anywhere else for my car needs. Fast friendly and efficient. Won’t go anywhere else for my car needs. Fast friendly and efficient. More

Service was great . We did not like the time we had to wait for service we had a appointment for. 2 1/2 hrs for a oil change and tire rotation. seems extreme Y’all seem We did not like the time we had to wait for service we had a appointment for. 2 1/2 hrs for a oil change and tire rotation. seems extreme Y’all seemed to have over booked way over booked. More

Service adviser listening to all my service needs and concerns: Rotate tires, check passenger side tire and rim for damage after going over small curb, verify battery doesn't need gas relief tube connect concerns: Rotate tires, check passenger side tire and rim for damage after going over small curb, verify battery doesn't need gas relief tube connection, check brakes, and notify CarFax that work has been done. After adviser's suggestion the BG full engine cleaning was authorized. The free car wash made this visit even better. More

Rachel always takes good care of me. She makes sure that I get great value out of my time spent with the dealership. My catalytic converter was stolen a few days before my vacation. I ne She makes sure that I get great value out of my time spent with the dealership. My catalytic converter was stolen a few days before my vacation. I needed my truck and team Shottenkirk delivered it a day early. Thanks for a clutch play when I needed it! More

Our service advisor Rachel is fantastic. The service was completed in good time. Good experience! The service was completed in good time. Good experience! More