Shottenkirk Toyota Weatherford - Service Center

Great service rep and service completed in a timely manner. Just wish they had closed captions on the TV in their waiting area. manner. Just wish they had closed captions on the TV in their waiting area. More

Sales dept was great however the service dept was not so much. They can't do a proper diagnostic to save their life. Even worst the service dept believes and accept these poor diagnostic that these so call much. They can't do a proper diagnostic to save their life. Even worst the service dept believes and accept these poor diagnostic that these so call mechanic give them. For example I have a noise coming from the rear end on the truck I bought. First diagnostic they did on it. They said nothing is leaking or looks to be broken. An not they didn't take the cover off the rear too look. Second diagnostic attempt they finally said yep there's a noise coming from it and the fluid good but the warranty deny any repairs because the service dept called the warranty people and ask if they can fix it base on it just making noises. So back again I have to go again. More

The service reps actually listen to my desires as far as my vehicle is concerned. They are polite and knowledgeable. my vehicle is concerned. They are polite and knowledgeable. More

I have own several Toyota’s over the last 30 Years & have never had to wait over 45 minutes for just a oil change with appointments . I lived in different areas & also never waited. I know times are h have never had to wait over 45 minutes for just a oil change with appointments . I lived in different areas & also never waited. I know times are hard getting good help .. But just thought I’d share that several customers in the waiting room were complaining about the wait also. More

Wouldn't recommend based off last visit. My appointment was at 1 and I came in early for an oil change. I finally left at about 2:15. So I was there for an hour and a half. Seemed like a My appointment was at 1 and I came in early for an oil change. I finally left at about 2:15. So I was there for an hour and a half. Seemed like a long time for an oil change. Under an hour would be reasonable. I realize there were others there at the time I arrived but seemed to be the last one out. More

Great service…fast turn around. They went above and beyond to take care of us! They went above and beyond to take care of us! More

Great people and great atmosphere. My second truck to purchase from here. Won’t go anywhere else. My second truck to purchase from here. Won’t go anywhere else. More

Always pleasant, in and out service. Have never had any problems scheduling or finding a time that works for me. Have never had any problems scheduling or finding a time that works for me. More

Prompt service. Appointment was made a few days ahead. They were on time when I arrived and had the car ready quick Appointment was made a few days ahead. They were on time when I arrived and had the car ready quick More

Our van got a nail in one of its tires on Friday morning. I was able to get in to the dealership before it went completely flat. We were greeted with a friendly face and was told they would take care of it I was able to get in to the dealership before it went completely flat. We were greeted with a friendly face and was told they would take care of it. We waited in the waiting room, which was clean, well maintained, and roomier than most. My mom was with me in her electric scooter and had no trouble getting around. Our service advisor Rachel was very helpful and got us back on the road within an hour. More