Shottenkirk Toyota Weatherford - Service Center
Weatherford, TX
2,204 Reviews of Shottenkirk Toyota Weatherford - Service Center
I had an oil change and two recalls taken care of. All went well. These things were taken care of in a timely manner and my truck was washed too!! All went well. These things were taken care of in a timely manner and my truck was washed too!! More
Sherry has been our service advisor for several years now and is definitely customer service oriented and drives for the results that we all want for our vehicle maintenance. and is definitely customer service oriented and drives for the results that we all want for our vehicle maintenance. More
Sales dept was great however the service dept was not so much. They can't do a proper diagnostic to save their life. Even worst the service dept believes and accept these poor diagnostic that these so call much. They can't do a proper diagnostic to save their life. Even worst the service dept believes and accept these poor diagnostic that these so call mechanic give them. For example I have a noise coming from the rear end on the truck I bought. First diagnostic they did on it. They said nothing is leaking or looks to be broken. An not they didn't take the cover off the rear too look. Second diagnostic attempt they finally said yep there's a noise coming from it and the fluid good but the warranty deny any repairs because the service dept called the warranty people and ask if they can fix it base on it just making noises. So back again I have to go again. More