Shottenkirk Toyota Weatherford - Service Center

I had very good service! Even bought a “used” truck before I left today! Had great service from Cody Blackwell & Michael Daugherty! Came in for service, left with another truck too!! before I left today! Had great service from Cody Blackwell & Michael Daugherty! Came in for service, left with another truck too!! More

Great service! Rachel Sims was knowledgeable, helpful, honest, very pleasant and friendly! I couldn’t have asked for more😁 This was my first time at this dealership and I will definitely be back! honest, very pleasant and friendly! I couldn’t have asked for more😁 This was my first time at this dealership and I will definitely be back! More

The service staff is amazing. I always have a great experience. They make it painless, and always get done before the projected time.5 stars experience. They make it painless, and always get done before the projected time.5 stars More

Extremely poor service. When they asked about my experience, I rated them poorly but received NO response. On another occasion when I rated them positively, they were all happy to contact me to know experience, I rated them poorly but received NO response. On another occasion when I rated them positively, they were all happy to contact me to know more about my experience, I also called management over this bad experience and was promised a free oil change for my trouble. No free oil change… More

I dropped my car off for a 10,000 mile maintenance. My car was ready when they said it would be and the staff was friendly. car was ready when they said it would be and the staff was friendly. More

I never had an issue with this dealership in the 4 years I have been taking my vehicle to them. However, this time they reset important information I had stored in my vehicle. I understand accidents happen, I have been taking my vehicle to them. However, this time they reset important information I had stored in my vehicle. I understand accidents happen, but the way it was described to me as occurring, leads me to believe the technician lacked basic knowledge about the differences between models and assumed procedures for one model would be the same for all. This was very disappointing and unacceptable to me. More

My service experience was great. Rachel was so helpful and pleasant and went above and beyond to help me. Made a hard job good for me. and pleasant and went above and beyond to help me. Made a hard job good for me. More

They diagnosed my car with a completely wrong problem and my representative Olivia was very rude. In the end they waived my fee for diagnostics my representative Olivia was very rude. In the end they waived my fee for diagnostics More

First of all they have an outstanding staff,and a nice waiting area. Fast and efficient service department. The advisor kept me posted on the progress. Just a great experience. waiting area. Fast and efficient service department. The advisor kept me posted on the progress. Just a great experience. More

Came in for a recall after waiting a week for the appointment. The part was not ordered when I made the appointment and I'm still waiting. It should have been ordered so I don't have to wait. appointment. The part was not ordered when I made the appointment and I'm still waiting. It should have been ordered so I don't have to wait. More