Shottenkirk Toyota Weatherford - Service Center

oil change and sticker I love going to get my oil and service at dealer ship because everyone is always friendly Rachael is always smiling no matter what thank you. I love going to get my oil and service at dealer ship because everyone is always friendly Rachael is always smiling no matter what thank you. More

So far, visiting this dearlership has been flawless. The staff has been helpful, friendly, and efficient. Their location is easy to get in and out quickly. I have enjoyed my visits there and I am loving my staff has been helpful, friendly, and efficient. Their location is easy to get in and out quickly. I have enjoyed my visits there and I am loving my vehicle. I am not sure of names of those who have helped me, but they were all helpful. Thank you Shottenkirk. More

Great Service Department and Service Manager Worked with me to resolve a paint imperfection in my new 2020 Rav4. After trying several ways, the service manager Mike said it needed to go to the bo Worked with me to resolve a paint imperfection in my new 2020 Rav4. After trying several ways, the service manager Mike said it needed to go to the body shop. More

The service department is the bright spot of this dealership. The service reps are friendly, quick to get your vehicle in the shop and back to you on time. I will continue to get my Tundra serviced dealership. The service reps are friendly, quick to get your vehicle in the shop and back to you on time. I will continue to get my Tundra serviced there. More

Took care of what I went in for. Communication was great. Price was reasonable. Staff was polite. I’ll be back again soon. Thank you Price was reasonable. Staff was polite. I’ll be back again soon. Thank you More

Excellent service The work was done completely, at a reasonable price and in a timely manner. The service people were quick, friendly and responsive to my needs and co The work was done completely, at a reasonable price and in a timely manner. The service people were quick, friendly and responsive to my needs and concerns. More

Great Service From scheduling to drive out everything went as promised. Very quick, professional and at the cost they quoted. Love this company and employees. Highl From scheduling to drive out everything went as promised. Very quick, professional and at the cost they quoted. Love this company and employees. Highly recommend this Dealer More

Sub-par Service I took my 2013 Avalon for a saftey recall and knew right off the bat when I was making my appointment that this was not going to be a pleasant experie I took my 2013 Avalon for a saftey recall and knew right off the bat when I was making my appointment that this was not going to be a pleasant experience. Right off the bat, the service writer asked me if I needed any other service preformed such as wheel rotation and I replied no. Although once at the dealership, I was promptly greeted and since I was waiting, was directed to the waiting area. During the pandemic and recommendations by the CDC, there was NO hand sanitizer nor was the waiting area arranged for social distancing. Then once my vehicle was ready, the service writer came to advise me that my tires on the rear where out of alignment and that I needed an alignment preformed. That was when I got really ticked off since it had been about a year since it had been done at this dealership and I declined to have this done. Bottom line is if the alignment was done back in 2019 and now it is out of specification then one of the following scenarios is possible: A. Equipment used in 2019 was out of calibration, B. Technician error as it was late in the day, C. Equipment used today was recently calibrated, D. Dealership trying to generate additional revenue by pushing services not needed. Needless to say, I probably will not come back to this dealership again. More

Excellent I made an appointment for the 5000 mile check up at a time and day convenient for me. I arrived on time, and the entire process was handled in an hou I made an appointment for the 5000 mile check up at a time and day convenient for me. I arrived on time, and the entire process was handled in an hour, as they forecast . More

Tire Warning Light was ON The tire warning light came on. I drove to Shottenkirk Servce . I told the attendant why I was there and she verified the warning on the dash displa The tire warning light came on. I drove to Shottenkirk Servce . I told the attendant why I was there and she verified the warning on the dash display. She took my name and said that they would check it. I went to the Service Customer waiting room while they checked out my tires. I was there about an hour. They discovered a nail in the left rear tire. Since I had a Hazard Policy on my ties, they patched the tire on the inside at no charge. I drove the 1 hr and 30 minutes to get home with no problems. More