Showcase Honda - Service Center

I recently called for an appointment to have services done on my 2001 Honda Accord. I spoke with Tom Urbina. I explained to Tom that I needed my 120,000 mile services and tire replacement done as soon as done on my 2001 Honda Accord. I spoke with Tom Urbina. I explained to Tom that I needed my 120,000 mile services and tire replacement done as soon as possible and to my surprise Tom told me there is no need for an appointment you can come in now if you like. Wow ! Other dealers I have called in town in the past always had to "fit me in" to their schedule.. Not only did Tom follow through with his no appointment needed promise, he offered me free shuttle service to work after my arrival,, called me on the progress of my vehicle repairs throughout the day and best of all completed the work earlier than promised !! They even washed my car ! Thank you Tom Urbina and Showcase Honda,, You have earned a customer for life. M.Nolte More

The passenger side rear view mirror needed to be replaced (I may or may not have hit it when I was backing out of the garage, it wasn't covered under warranty, you do the math). The part wasn't in stock so (I may or may not have hit it when I was backing out of the garage, it wasn't covered under warranty, you do the math). The part wasn't in stock so it had to be ordered, it came in the very next day. I was only there long enough to get some popcorn and it was done. Great Service department! More

showcase hondas service department is the best dealership service I've ever dealt with. My mom bought a Pilot & I arrange & take care of her service & she is always happy when she gets her car back from sho service I've ever dealt with. My mom bought a Pilot & I arrange & take care of her service & she is always happy when she gets her car back from showcase!! More

I have bought two cars from showcase honda and have had both vehicles serviced at this dealership. The buying experience was good both times. The sales people were courteous,knowledgeable,and professional both vehicles serviced at this dealership. The buying experience was good both times. The sales people were courteous,knowledgeable,and professional during all aspects of business. The service department has been thorought,knowledgeable,and expedient in all matters of service. I would highly recommend this dealership for a quality automotive experience wether it be buying a new, or used car, or having your honda serviced. A quality dealership like Showcase Honda has earned my patronage, and thats not easy to do !! John Biely Phoenix Arizona More

Showcase Honda has been a great store for me. Their service department has always been fair and compatible. when i have needed to visit the parts department they have been friendly and knowledgeable an service department has always been fair and compatible. when i have needed to visit the parts department they have been friendly and knowledgeable and also compatibly priced over other dealers. i will always bring my car to them. More

Very helpfull and friendly, we will continue to take our car to this dealership and refer all our friends to them as well. Thanks Showcase Honda car to this dealership and refer all our friends to them as well. Thanks Showcase Honda More

I had gone in to have my truck serviced. I was a little lost in the way things were done but Katie walked me through the entire process. She even hand delivered me to the proper employee to help me out. lost in the way things were done but Katie walked me through the entire process. She even hand delivered me to the proper employee to help me out. More

The Service Director Honda Service on Camelback Dear The Service Director Honda Service on Camelback Dear sir, I write to inform you of our total satisfaction for the dedicated services rendered to The Service Director Honda Service on Camelback Dear sir, I write to inform you of our total satisfaction for the dedicated services rendered to us by your Mr. Bob Swafford. We live in a time in history that everything must be done in a hurry, even sacrificing quality of work and human relationships. It was not so with Mr. Swafford. From the time we dropped our Accord off in his hands for service until we took charge of it after payment, Bob was attentive to all our needs paying close attetion to very high quality work, reasonable prices and even about our comfort during our brief stay in the your lobby. We indeed are very grateful to him. Please do convey our deepest appreciation to Mr. Swafford for his excellence in respectful customer service. Respectfully, Lal Fernando Recipient: Dr. Martin Luther King, Jr. "Living the Dream" Award. More

I had an engine noise on my 1999 Honda CRV. The mechanic Bedros Touresian was able to identify the source of the noise and recommend the required service to solve the problem. Mr. Touresian communicated the Bedros Touresian was able to identify the source of the noise and recommend the required service to solve the problem. Mr. Touresian communicated the details of the issue very clearly and his recommeded solution was obviously correct. He possesses the unique ability to not only communicate service requirements to the customer, but to also professionally perform the required work. The engine noise problem was solved and the engine runs as quiet as it did when the car was new. I am EXTREMELY pleased with all aspects of Mr. Touresian's work. He will be my mechanic of choice for future major car servicing. I was also very pleased with the service of Dereck Smith, the Assistant Service Manager. His product knowledge and friendly, relaxed personality make him an outstanding Service Advisor. He and Mr. Touresian make a great team. Showcase Honda is very fortunate to have them both as employees. George Klock June 18, 2011 More

SERVICE DEPT, RUDE,NO CUSTOMER SERVICE OR PEOPLE SKILLS!!! This the second time will had to deal with this service advisor and both times he did not give us good customer service. I CALLED HIM TO G SKILLS!!! This the second time will had to deal with this service advisor and both times he did not give us good customer service. I CALLED HIM TO GIVE HIM MY ACCOUNT # FOR MY WARRANTY ON MY VEHICLE. HE MADE FALSE CLAIM THAT SOMEONE ELSE HAD DAMAGE THE BATTERY AND SAID MY WARRANTY WOULD NOT COVER IT. The service advisor is a ripe off!!!! More