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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,067 Reviews
Call Service Center (602) 464-7145

1,067 Reviews of Showcase Honda - Service Center

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December 30, 2024

Run away,advisers are only looking for commission, take your car to a mechanic. They recommended transmission fluid change for my car even though they did it last time less than 3000 miles. They had me pay More

by souilimiloud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Showcase Honda responded

Our goal is always to provide honest and transparent service, and we apologize if this was not conveyed during your visit. We recommend routine maintenance to ensure the longevity and performance of your vehicle, but we understand how it can feel repetitive when services are suggested close to a previous visit. We strive to ensure customers feel informed and confident about the services we recommend. If you would like to discuss your experience further, please reach out to Sean Hoopes, Service Director, at 602-274-3800.

December 29, 2024

Entire visit took longer than expected when it wasn’t busy. Then stuff that they said I needed done last time they are now saying is fine and stuff I already had done they are saying needs done. Don’t fe More

by BLUNT.XO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2025 -

Showcase Honda responded

It's important to us that our customers feel confident in the service we provide, and we regret that we did not meet that expectation. We want to ensure that every aspect of your vehicle is thoroughly reviewed, and we would appreciate the opportunity to address your concerns further. For any additional questions or clarification, please feel free to contact Sean Hoopes, Service Director, at 602-274-3800.

December 29, 2024

Good customer service, courteous. . with a good smile on his face, he’s one of the best costumers representative in the Honda service center. Keep it up buddy! More

by EDI1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience and our team member's great service. Your support motivates us to keep delivering the best for our customers. We look forward to seeing you again!

December 27, 2024

Great service. The overall experience is amazing and I am very impressed with your customer support and customer care. More

by hiettechris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Showcase Honda responded

We’re thrilled to hear you had such a positive experience! Our team works hard to provide top-notch service and support, so your feedback means a lot. Thanks for taking the time to share!

December 26, 2024

Our service agent was very helpful and very friendly. I am pleased with the service I received More

by Brucegrimberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Showcase Honda responded

Thank you! We're thrilled to hear that our service agent made such a positive impression. Providing helpful and friendly service is our top priority, and your feedback truly brightens our day!

December 26, 2024

Fantastic job of caring for my Honda &keeping it running smoothly. Richard York is my guy and he is an absolute pleasure to work with. More

by DESERTDAISY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Showcase Honda responded

Thank you! We’re thrilled to hear you’re happy with Richard's service. Your Honda’s well-being is our priority, and we appreciate your support. If there’s anything we can do to make your experience even better, just let us know!

December 23, 2024

Great Service. Reasonably priced. Explained everything well and listened when I had something to say. More

by MARKOVSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear you had a great experience with us. Providing excellent service and valuing our customers' input is what we strive for. Your feedback is appreciated!

December 23, 2024

Austin was very professional and kind. He was willing too help all needs. Showcase Honda seems like a great Dealership More

by j.davisprothro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear that Austin made a positive impression. Our team is dedicated to providing excellent service, and it's great to know you felt supported. We look forward to seeing you again at Showcase Honda!

December 22, 2024

Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel McCourt
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Dec 23, 2024 -

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

December 21, 2024

Service department personnel are polite and give you reasonable time frame get the work completed More

by DHOLLIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Showcase Honda responded

Thanks! We're thrilled to hear that our service team provided you with a positive experience. We strive to maintain clear communication and efficiency. Your kind words motivate us to keep up the great work!

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