Showcase Honda - Service Center

Above and Beyond Thank you Oscar Steward. Thank you for explaining everything and great customer service. Oscar is knowledgeable and very patient. He truly went abov Thank you Oscar Steward. Thank you for explaining everything and great customer service. Oscar is knowledgeable and very patient. He truly went above and beyond. Honda is lucky to have him as an employee. More

Employee Came in for recall issue. Fixed.my advisor Toby Hochstetler was knowledgeable and no pressure kind of guy...awesome. ! Toby provided a report card on Came in for recall issue. Fixed.my advisor Toby Hochstetler was knowledgeable and no pressure kind of guy...awesome. ! Toby provided a report card on my car, did not try to sell me anything. ..pointed out future maintenance in order of importance. ..again no pressure. .....no long wait. ....thank you More

Great service experience. Service Advisor Michael Valenzuela was very accommodating. When I told him price for oil change was higher than I had been charged at other Honda Service Advisor Michael Valenzuela was very accommodating. When I told him price for oil change was higher than I had been charged at other Honda dealer he adjusted the price. More

Service and More Came in for oil change and was informed that my car had a recall on the air bag. They close at 6pm but installed the recalled item and did a complete Came in for oil change and was informed that my car had a recall on the air bag. They close at 6pm but installed the recalled item and did a complete review plus an oil change staying a bit late to finish. Charles was the person in charge and personally went to get the vehicle for me. More

Winderful and friendly service Vicoter was terriffic! He was friendly and knowledgeable of all the vehicles. This dealer is very luckly to have him as an employee! It was wonderf Vicoter was terriffic! He was friendly and knowledgeable of all the vehicles. This dealer is very luckly to have him as an employee! It was wonderful experience! More

Excellent service provided by Montana Henson I had an appointment for a 4-wheels alignment with Montana Henson. With the service, the technician also performed multi point inspection. Montana wa I had an appointment for a 4-wheels alignment with Montana Henson. With the service, the technician also performed multi point inspection. Montana was very helpful in explaining some services needed and its cost. This really helps me to understand what services need to be done soon in the near future. Montana always give service with a smile. Kudos to him. More

Honda warranty I have a 2016 Honda Civic with 15,400 miles and the airconditioning died. I brought it to Showcase Honda where I bought it, and waited for 3 hours for I have a 2016 Honda Civic with 15,400 miles and the airconditioning died. I brought it to Showcase Honda where I bought it, and waited for 3 hours for the service department to diagnose rhe problem. Eventually, I was told that the a/c condenser had “ rock damage” and not covered by waaranty, and to replace it would cost over 800 dollars. I was shocked that the warranty didn’t coveri it since the a/c condenser is exposed to the hazard which they said caused the a/c to fail. Hondas are good cars but in my opinion no consumer should spend 800 dollars for the first 15,000 miles of their vehicle’s life. I am preparing to purchase another vehicle from this dealership, but after this experience, I changed my mind and now looking at buying a different brand, and no, I will never recommend this dealership nor the Honda brand to anyone. More

Routine maintenance service Kyle Brown provided excellent customer service and was super helpful. The whole experience was quick, easy. The facility was nice and clean. Love the Kyle Brown provided excellent customer service and was super helpful. The whole experience was quick, easy. The facility was nice and clean. Love the snacks and refreshments. Thank you. Mario More

Toby is da man Toby is the best of the best! I hope you get Toby because there is no possible way anyone there can do a better job. Toby is the best of the best! I hope you get Toby because there is no possible way anyone there can do a better job. More