Sid Dillon CDJR Fiat of Lincoln
Lincoln, NE
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Bad bad service experience Went in for service wanting transmission serviced and coolant changed alignment and rear struts got several calls u don't need this u need this let se Went in for service wanting transmission serviced and coolant changed alignment and rear struts got several calls u don't need this u need this let service advisor know that work was not done satisfactory and they said bring it back on mon 4/23 and they would take care of it I get there have to wait from 1 til 315 waiting g for manager to get back from lunch only for him to disrespect me and belittle me like I don't know anything I have been doing this for years he told me that's funny because I was a mechanic for Walker tire for 20 yrs but I don't know anything I also have a mechanical engineering degree then I ask about why the programming wasn't finished and why there is a vibration in back wheels when I dropped it off they told me do what you got to do and walked away from me so I just paid almost 1400.00 for you to not do your job correctly and be disrespectful to me so I left and was going to get ahold of manager today after dr appt in Omaha on my way to dr the shaking in rear got worse and the wheel came off my car at 75 miles an hour and messed my car all up so I call baxter and they can only say bri.g it back why so you can try to say it's something else that wasn't your fault like I have been hearing service 101 when I did alignments for Walker I gave printouts from alignment I didn't get one steeri g wheel is still crooked and its say to in what about caster and camber nothing my radio wasn't programmed right the odometer is flashing and gouges in my wheel from taking it of car and looks like the lug nuts were not torqued on so now I have a car with almost no rear bumper 3 wheels and messed up rear end would any of you baxter people except service like this if it was your car no so why should I I have tried to reach the general manager and they give me to service to the guy that was rude and disrespectful to me why do I want to talk to him I don't go belittle yourself and maeby you should find new job you obviously don't like your job or people to that matter I am in need of some assistance here and don't know where else to look but for a lawyer More
salesman review for Chuck Heikes. We give Chuck a solid l0, he was very helpful in helping us find our Jeep. He showed us many options and explained in detail the process of buying a We give Chuck a solid l0, he was very helpful in helping us find our Jeep. He showed us many options and explained in detail the process of buying a new vehicle. We took our new Jeep home that same afternoon. We are very pleased! More
Dealer did the right thing Originally my Ram rear bumper was scratched at this dealership. The dealership ultimately replaced the rear bumper at no cost. I am pleased with the e Originally my Ram rear bumper was scratched at this dealership. The dealership ultimately replaced the rear bumper at no cost. I am pleased with the experience and recommend this store for future business. More
Good company . Made sure I was happy with the service. The body shop department does amazing work and the staff are super friendly. I will be returning to this sto . Made sure I was happy with the service. The body shop department does amazing work and the staff are super friendly. I will be returning to this store. More
Always a runaround I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. I have never taken my car for service that it hasn't run in to multiple days. When I go to pick it up, there's always something that hasn't been done. Trying to get a loaner is a joke, they can never reserve something for you. Totally frustrated! More
Poor customer service Was charged $250 for diagnostics, they diagnosed a heater blowing warm air on drivers and cold on passenger side as a bad radiator cap and then was go Was charged $250 for diagnostics, they diagnosed a heater blowing warm air on drivers and cold on passenger side as a bad radiator cap and then was going to charge $135 more for another diagnostic. Was told it took 2 1/2 hours to do this diagnostic. After complaining was told they would not charge $22 for a radiator cap but was then charged for that anyways. When I asked if I would get a survey about this visit Cheryl replied "maybe" Very unprofessional and disappointed because I purchased the car there and had it serviced there for many years. Will not return again. More
Mario Overstreet at baxter Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free Mario was excellent in helping me find and purchase our third vehicle from them. Very helpful and definitely made our purchase stress and trouble free. More
Fast, Easy and Extremely efficient I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there ov I knew I would go to Baxter to get something newer after I had totaled my previous car of 9 years, I've known alot of people that have worked there over the years and knew that I could get in with someone I could trust! I'm pretty stubborn in knowing what I want in a package especially when picking a vehicle! I got online on Monday night and was able to pick from the selections available and narrow down my possibilities. I sent them emails on my top 2 choices and recieved a call from Mario the following morning! I was very impressed at the timing and effort that he had put in with me that day. After being in customer service for over 19 years myself, I was expecting nothing but excellence and that's exactly what I received! Thank you Mario & Baxter!! More
Great salesman, great service I just purchased my 3rd vehicle from Mark Perez at Baxter Automotive - Jeep. Customer service has always been outstanding and Mark does everything he I just purchased my 3rd vehicle from Mark Perez at Baxter Automotive - Jeep. Customer service has always been outstanding and Mark does everything he can to insure this. To anyone looking to purchase a new or used vehicle I would highly recommend Baxter Automotive and Mark Perez. More
excellent This dealerships people are great, willing to work with me in financing my car got a great deal... will definitely be coming back to trade in for a n This dealerships people are great, willing to work with me in financing my car got a great deal... will definitely be coming back to trade in for a new car next time i choose and ready to do so. More


