Baxter Chrysler Jeep Dodge Lincoln - Service Center

I brought my 2007 Dodge Grand Caravan in for an oil change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me t change and an electrical issue. Although the van was hooked up to a computer to see what the problem was, nothing was found. When Pete brought me the service information, he said to bring it back immediately if it acted up again and they would see what they could find. One Friday afternoon after work, I was on my way home and the electrical problems happened again, so I drove it straight to the Dealership during a blizzard without windshield wipers. As soon as I came and Pete saw the issues I was having, he insisted I take a loaner car home until the problem was figured out and fixed because the van wasn't safe to drive. Turns out when I bought the van from a different out-of-state dealership, I wasn't told of a previous accident that had caused the electrical issues I was now having. Repairs were going to cost close to $2000! After contacting the previous dealership and having them agree to the repairs, Pete was in contact with them and made sure everything was paid for and taken care of. The extra effort Pete went through to get the van fixed was duly noted and very appreciated. I will now have all service work done at Performance Dodge because of having such a positive experience throughout this trying ordeal. More

I just got done with my visit for having my oil changed and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had and service checked on the noise of the underside of my caravan. It turned out to be the same part that was put in 2 years ago with statement i had of low mileage. The best part of this visit was that i did not owe anything for the parts that went bad for the small amount of mileage on the parts that were replaced earlier. With everyone i dealed with that day including the lady in the lube and oil shop, everyone needs to be applauded! A job well done. As you can tell i keep coming back here! More

Our family has purchased 4 new vehicles from Jon over the past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales p past few years. We have even recommended him to friends who have purchased vehicles there, from him. Jon not only does a great job with the sales process, but is helpful in making sure our service needs are met. More

I was in my first accident and was unsure on the process I was in my first accident and was unsure on the process of how to get my car fixed. Jake was very helpful in giving me an accurate estimate of the d I was in my first accident and was unsure on the process of how to get my car fixed. Jake was very helpful in giving me an accurate estimate of the damages and also explaining what to do next. He was very nice and personable. I then worked with Kevin in the actual paperwork and repairs. He explained things very well and clear. He also took care of all the paperwork with the insurance to which I had much less stress, which is exactly what I wanted. They were very timely and kept me informed the whole way through the repair process. I am very pleased in the body work and outcome of my experience with Performance Chrysler,Jeep,Dodge of Lincoln and their customer service. More