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Sierra INFINITI of Duarte

Duarte, CA

Overview
Employees
Reviews
Vehicles
4.5
181 Reviews
Welcome to Sierra INFINITI of Duarte. We’ve been committed to helping the community of Duarte and the surrounding area find their perfect luxury cars since 2020, and we’re excited to get to know you too. You can stop in any time for all of your INFINITI shopping and service needs, or call us to speak to one of our friendly and professional team members who can help answer your questions or schedule you for a test drive or service appointment.
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1125 Central Ave.

Duarte, CA

91010

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Showing 181 reviews

August 31, 2023

Felipe Gayatn was extremely helpful in our effort to have our Nissan Altima repaired. Nissan of Duarte is our "go to" repair facility and Felipe is our "go to" service adviser. More

by mchaig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Awale
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Sierra INFINITI of Duarte responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

Definitely ask for Felipe, he is the best! He is amazing and makes the process really smooth. He went above and beyond to help me. Nice waiting area and coffee while you wait. More

by hiout114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
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Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE IS THE BEST SERVICE ADVISOR AT NISSAN OF DUARTE ! GO SEE HIM AND THE DEPARMENT More

by JUGDIPPEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
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Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

I have the most amazing experience here at Nissan of Duarte. She was very nice and helpful. I felt like I was treated like family. More

by slyha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
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Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE GAYTAN IS VERY HELPFUL AND FRIENDLY , I JUST DONT SEE HIM AS A SERVICE ADVISOR I SEE HIM AS A FRIEND / BROTHER ! More

by OFOF726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your kind words about your experience at Nissan of Duarte! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE AND HIS TEAM ARE THE BEST , GO SEE THEM IF YOU EVER NEED ANYTHING IN SERVICE ! More

by HOTNEWTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
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Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for putting your trust in Nissan of Duarte! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

My first time coming here after West Covina was closed. I had an excellent Service. Offer me a great discount , I will be coming here from now on. More

by Susy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
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Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Your compliments and kind words mean so much to us and our team, Susy! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

I LOVE GOING TO NISSAN O DUARTE , THEY ARE FRINDLY AND NICE , GO SEE FELIPE GAYTAN IF YOU GUYS NEED ANYTHING ! More

by RAPTAXROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE GAYTAN AND DAN HELPED ME WITH A PROBLEM WITH MY NISSAN KICKS AND FELIPE WAS SO NICE ! THANK YOU !!!!!!!!!!! More

by FLUSHYDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Hi and thank you for your kind words. I am very happy to hear that Felipe and Dan were so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE GAYTAN IS SUCH A GOOD FRIEND AND ADVISOR , IF YOU EVER NEED ANYTHING GO SEE FELIPE GAYTAN AND HIS TEAM ! More

by OURAWEOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Felipe does for Nissan of Duarte and our customers. Hope to see you again soon! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

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