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Sierra INFINITI of Duarte

Duarte, CA

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181 Reviews
Call Dealership (626) 231-0926

1125 Central Ave.

Duarte, CA

91010

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Showing 181 reviews

August 29, 2023

I LOVE GOING TO NISSAN O DUARTE , THEY ARE FRINDLY AND NICE , GO SEE FELIPE GAYTAN IF YOU GUYS NEED ANYTHING ! More

by RAPTAXROT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

My first time coming here after West Covina was closed. I had an excellent Service. Offer me a great discount , I will be coming here from now on. More

by Susy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Your compliments and kind words mean so much to us and our team, Susy! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE AND HIS TEAM ARE THE BEST , GO SEE THEM IF YOU EVER NEED ANYTHING IN SERVICE ! More

by HOTNEWTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for putting your trust in Nissan of Duarte! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE GAYTAN IS VERY HELPFUL AND FRIENDLY , I JUST DONT SEE HIM AS A SERVICE ADVISOR I SEE HIM AS A FRIEND / BROTHER ! More

by OFOF726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you so much for taking the time to share your kind words about your experience at Nissan of Duarte! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

I have the most amazing experience here at Nissan of Duarte. She was very nice and helpful. I felt like I was treated like family. More

by slyha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

FELIPE IS THE BEST SERVICE ADVISOR AT NISSAN OF DUARTE ! GO SEE HIM AND THE DEPARMENT More

by JUGDIPPEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 29, 2023

Definitely ask for Felipe, he is the best! He is amazing and makes the process really smooth. He went above and beyond to help me. Nice waiting area and coffee while you wait. More

by hiout114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FELIPE GAYTAN
Report | Print
Sep 01, 2023 -

Sierra INFINITI of Duarte responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 28, 2023

Very rude and unprofessional. Will look for another Nissan dealership for service maintenance. Atmosphere is cold and unwelcoming. More

by Backspacer7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edward Gutierrez
Report | Print
Aug 30, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Nissan of Duarte does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 23, 2023

Cesar helped me out when I took my car to be serviced. He was awesome, answered all my questions! More

by a.galindo19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 28, 2023 -

Sierra INFINITI of Duarte responded

Thank you for taking the time to write this review. I am pleased to hear that Cesar was able to provide an efficient and overall positive experience. Sincerely, Marwan Salah General Manager 626-305-3000 marwan@nissanofduarte.com

August 22, 2023

Cesar is amazing! Great customer service! I trust what he recommends and he is so easy to work with! thank you Cesar! More

by mariana.treto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Luna
Report | Print
Aug 25, 2023 -

Sierra INFINITI of Duarte responded

Thank you for your business and this review. I am happy to hear Cesar was able to serve you and demonstrate how we do business here. If there is anything I can assist you with in the future, please let me know. Sincerely, Luis Salazar General Sales Manager luis@nissanofduarte.com 626-305-3000

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