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Sierra Motors

Ottawa, IL

Overview
Employees
Reviews
Vehicles
4.8
36 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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510 E Norris Dr

Ottawa, IL

61350

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Showing 36 reviews

August 20, 2025

Frank is absolutely the only person my family will purchase a car from. Outgoing friendly and caring. Treats us as if we are his own family. More

by Boss lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
FRANK KLENCK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Sierra Motors responded

Thank you so much for sharing this wonderful review. We’re thrilled to hear that Frank has consistently provided the kind of experience that makes you and your family feel right at home. He truly cares about his customers, and it’s clear that his dedication shines through. We’re grateful for your trust and loyalty, and we look forward to continuing to serve you and your family for many years to come.

August 18, 2025

Frank at Sierra in Ottawa is truly outstanding—he goes above and beyond to make sure every customer feels valued and taken care of. He’s knowledgeable, patient, and always willing to answer questions, mak More

by Abbey Thumm
Recommend Dealer
Yes
Employees Worked With
FRANK KLENCK
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Sierra Motors responded

Thank you so much for this amazing review. We’re delighted to hear how outstanding your experience with Frank was. His dedication to going above and beyond, along with his knowledge and patience, truly makes the car-buying process enjoyable and stress-free. We’re proud to have him on the Sierra Motors team and grateful for your kind words. We look forward to welcoming you back whenever you need us.

August 18, 2025

First class service attention to detail and treating customers well. Very happy. Have bought 6 units from Frank between 2 stores in the Bill Walsh organization. More

by TheobsessionZBooth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
FRANK KLENCK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Sierra Motors responded

Thank you for your incredible loyalty. We’re thrilled to hear Frank has provided first-class service time and again. 6 vehicles and counting is an amazing milestone, and we’re grateful to have earned your trust with the Bill Walsh organization. We look forward to serving you for many more years to come.

August 16, 2025

Clean, professional and friendly staff. Great competitive pricing on all makes and models. Definitely worth a visit! More

by robhillyer614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
FRANK KLENCK
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2025 -

Sierra Motors responded

Thank you for the great review. Your recommendation means a lot, and we look forward to helping you again in the future.

July 21, 2025

I had the BEST experience buying my new Mazda thanks to robert! He was so kind and patient to work with. More

by arome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Sierra Motors responded

Thank you for the fantastic review, Arome. We’re thrilled to hear that Robert made your Mazda buying experience so enjoyable with his kindness and patience. We appreciate your trust and hope you love your new vehicle.

July 18, 2025

I walked in just too look and was greeted by Steve who was just amazing, his personality was just welcoming and he was so understanding. Was honest about everything, truly a wonderful experience shopping More

by Ldarbi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Sierra Motors responded

Thank you for sharing your experience, Ldarbi. We’re so glad Steve made you feel welcomed and comfortable from the moment you walked in. His friendly personality and understanding nature truly makes a difference. We appreciate your kind words and look forward to seeing you again.

July 17, 2025

He worked very fast got us in and out with the car. He was very polite with us. More

by jkauth86jessica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Sep 02, 2025 -

Sierra Motors responded

Thank you for sharing your experience. We’re glad to hear Jim, Jon and Steve provided quick, polite, and efficient service to get you on the road with your new car. We appreciate your feedback and look forward to serving you again at Sierra Motor Mall.

July 16, 2025

All around great experience from the moment I walked in until I left highly recommend recommend Sierra motors. More

by apiesue327
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Jul 17, 2025 -

Sierra Motors responded

Thank you so much for taking the time to leave a positive review about your recent purchase of the Fiat 500 — we’re thrilled to hear that you’re enjoying it! We truly appreciate your repeat business and continued support. It means a great deal to us to have loyal customers like you, and we’re grateful for the trust you’ve placed in us once again. If there’s ever anything you need or if we can assist you in any way, please don’t hesitate to reach out. We’re always here to help. Enjoy your new ride, and we look forward to seeing you again in the future!

July 16, 2025

Steve and Jon made our buying process seamless for us! We would highly recommend them! More

by JSTEVEN6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2025 -

Sierra Motors responded

I just wanted to personally thank you for choosing to do business with us again. We're truly grateful for your continued support and trust—it means a lot to us to have you back! If there's ever anything we can do to make your experience even better, please don’t hesitate to reach out. We’re always here to help. Thanks again, and we look forward to serving you in the future!

March 12, 2024

Robert was very helpful to find my family a new suv. His knowledge and kindness was appreciated. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Honiotes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximillian Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Struck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Flerlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Ceja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Bystra, James Lang
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Mar 13, 2024 -

Sierra Motors responded

I'm thrilled to hear that Robert provided such helpful assistance in finding your family a new SUV. It's always reassuring to work with someone who not only possesses knowledge about the vehicles but also demonstrates kindness and understanding throughout the process.

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