Silko Honda - Service Center

Another home run for Silko! We own three Honda automobiles, all purchased from Silko. Great cars, honest people, FANTASTIC Service Department! My wife an I brought two of our cars in for routine m automobiles, all purchased from Silko. Great cars, honest people, FANTASTIC Service Department! My wife an I brought two of our cars in for routine maintenance today. Matt Litchfield, our service advisor was ready for both cars at the appointed time. The cars were serviced quickly and correctly (as usual). Matt suggested further maintenance on the 2013 CRV, which we will have done at our next scheduled oil change. It's really great when you can trust the Service Department to recommend what is needed without pressure to have something performed immediately (unless it is a truly time sensitive repair)! These folks have earned our trust again and again! What a great dealership! I nearly forgot to mention that the waiting area is spotless, and lots of room for social distancing, Everyone wearing a mask, too! More

We have never taken our Honda (2011) to anyone but Silko Honda. Service department is always polite, thorough and dependable. They also give prompt and timely service. Honda. Service department is always polite, thorough and dependable. They also give prompt and timely service. More

Jamie is always looking out for my best interest. He knows this persistent emission systems problem has been annoying and expensive, yet always finds ways to help knock the cost down. knows this persistent emission systems problem has been annoying and expensive, yet always finds ways to help knock the cost down. More

BOGO Oil Change is a Scam!!I purchased the BOGO oil BOGO Oil Change is a Scam!! I purchased the BOGO oil change for my 2016 Pilot. I traded the car up for a 2018 Pilot (same exact car) and they would BOGO Oil Change is a Scam!! I purchased the BOGO oil change for my 2016 Pilot. I traded the car up for a 2018 Pilot (same exact car) and they would not honor the free oil change. I spoke with the service manager, Tony and the owner, Ryan. I was told that because the BOGO deal had been purchased on the 2016 Pilot, I would not be able to use it with the 2018 Pilot. I don't get it... I paid $62 for 2 oil changes and I cannot use the freebie because the VIN is different? It's the exact SAME car!! What if I had totaled my car soon after purchasing this deal? What if the car was stolen? I just lose out..? I have been getting my vehicles services at Silko for the past 15+ years. This is how they reward customer loyalty! Not cool! It is not my fault that my lease was up and I had to get another Pilot. I cannot time my oil changes with the BOGO deal, but this was the exact same car and I already bought the deal. What happens if the car was totaled or stolen? You lose the freebie...NOT COOL!! This "policy" is not posted anywhere that I could tell and was not in the service agreement. They are accusing me of trying to swindle an oil change that I paid for! I have not purchased or leased a vehicle from Silko on any of my Hondas (10+), because just about every other dealer has better pricing. It pays to shop around. I have also been using Honda of Plymouth for all of my service needs (much better experience). See you in court Silko! More

Silko Honda Always a great appointment with everyone. Been going to them since 2001. Always kept informed about anything that needs to be done maintaining my vehi Always a great appointment with everyone. Been going to them since 2001. Always kept informed about anything that needs to be done maintaining my vehicle. More

Good experience This is the second time I requested Dino, after having him help me when my a/c started blowing warm air. I just feel comfortable with him and feel he’ This is the second time I requested Dino, after having him help me when my a/c started blowing warm air. I just feel comfortable with him and feel he’s very honest. I have come here since my Honda CR-V was new, it’s a 2007. I am in my 70’s and was very concerned about going to the dealership, because of the Covid-19. I am a retired nurse so I know whether standards are being followed, I saw no lapsed in standards while there. More

Completed Service Car is well maintained very pleased. We have service all our Honda vehicles at Silko and appreciate the excellent service the SUV's are running great! Everyone at Silko Honda is a pleasur We have service all our Honda vehicles at Silko and appreciate the excellent service the SUV's are running great! Everyone at Silko Honda is a pleasure to talk to about our vehicles. More

Pleasant, knowledgeable and helpful. Great service and always been very pleasant and helpful......enjoyable to deal with......have been a customer over 10 years....,liked the service an Great service and always been very pleasant and helpful......enjoyable to deal with......have been a customer over 10 years....,liked the service and great assistance Jason gave when we bot our 2020 Passport. Excellent service manager Matt.... More

Express oil change, multi point inspection. Buy one, get one free. Done while I waited in under an hour. Ran it through the car wash when they were done. I looked at it before I brought it there, didn’t nee one free. Done while I waited in under an hour. Ran it through the car wash when they were done. I looked at it before I brought it there, didn’t need anything else but an air filter, they picked up on it so I knew they had done the inspection. Friendly advisor, no complaints with the service. My first time there and I’ll return More

I had an excellent experience in your service department. If there is anything to improve on its that they need to wash the cars better after servicing. I felt like I was treated well and was not pushed to g If there is anything to improve on its that they need to wash the cars better after servicing. I felt like I was treated well and was not pushed to get services that I didn’t need. More