Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Silveira Chevrolet

Sonoma, CA

Overview
Employees
Reviews
Vehicles
4.6
77 Reviews
We have been in business for a long time, and in that amount of time, we've learned a thing or two about car sales and how to satisfy our customers. Whether you’re looking to buy a new or used car, we simplify the car shopping experience. Our salespeople are friendly, helpful and informative, and they're here to find a great deal on the car or truck that's right for you. We'll do anything we can to make it easy to buy a car, including delivering it to your home, if that's what you need. There'll be no high-pressure sales at Silveira. Shop us first for an awesome shopping experience.
Contact Dealership

687 W Napa St.

Sonoma, CA

95476

Directions

By Type

Showing 77 reviews

June 20, 2024

My car was done the following day after the part was ordered. Super fast and friendly. John kept me updated on everything. I highly recommend. More

by chylla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Milligan
Report | Print
Jun 28, 2024 -

Silveira Chevrolet responded

Dear Customer, Thank you so much for your kind words and glowing review! We're thrilled to hear that your experience with our dealership was positive. Our team strives to provide fast and friendly service, and it's great to know that John kept you well-informed throughout the process. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 16, 2024

I have been happy with their service! Thank you very much!!! And please tell the service department thank you. More

by Chevy volt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Milligan
Report | Print
Jun 28, 2024 -

Silveira Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that you're happy with our service. Your appreciation means a lot to us. We'll be sure to pass along your thanks to our service department – they'll be delighted to hear your feedback. We look forward to serving you again in the future!

June 12, 2024

I was a little dubious at first because the car I was originally interested in wasn't available for a test drive, but Alexis let me try the vehicle I ended up purchasing. More

by krisli_hyland
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2024 -

Silveira Chevrolet responded

Krisli, we are so glad to hear that Alexis took the time to earn your trust and was able to show you a vehicle you fell in love with! Thank you for taking the time to leave such a positive review and for your loyalty to Silveira's. Congratulations on the new car and we look forward to seeing you again!

June 05, 2024

Friendly and reliable service from Alexis. I’m very pleased with my experience at the dealership. More

by ktfitz44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Silveira Chevrolet responded

Dear Ktfitz, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Alexis provided you with friendly and reliable service. Our team strives to ensure that every visit to our dealership is a pleasant one, and your kind words affirm that we are meeting our goals. If there is anything more we can do for you, whether it’s for your current vehicle or if you have any future needs, please don’t hesitate to reach out. We look forward to serving you again soon!

June 04, 2024

Kudos to the service team! They went above and beyond to replace our radiator in record time considering the issues they had finding the correct one. Great job. More

by Thersbys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Silveira Chevrolet responded

Thank you so much for your kind words and for taking the time to leave such a positive review! We are thrilled to hear that our service team was able to go above and beyond to replace your radiator promptly. We greatly appreciate your loyalty to Silveira's and we are looking forward to seeing you in again!

May 24, 2024

Consistently reliable and trustworthy. Courteous and helpful staff in all departments. I feel fortunate to have found them. Highly recommend them. More

by Dingo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Tarvid; Jamie Musgrove; Mike B. (manager), John Milligan
Report | Print
May 25, 2024 -

Silveira Chevrolet responded

Dingo, Thank you so much for your kind words! We are delighted to hear that you had a positive experience with our team. Your trust and satisfaction are incredibly important to us. We strive to provide courteous and helpful service across all departments, and it’s wonderful to know that our efforts have made a difference for you. We truly appreciate your recommendation and look forward to continuing to serve you!

May 23, 2024

The entire buying process was smooth and seamless. The sales team was extremely helpful and made sure my needs were met. More

by briandavis0626
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brookes and Jason Martin , Steve Ruiz
Report | Print
May 25, 2024 -

Silveira Chevrolet responded

Brian, Thank you for taking the time to leave such a great review! We appreciate your business, trust, and loyalty. We're glad we were able to deliver on our end and give a great buying expereince. Congratulations on the new vehicle!

May 19, 2024

Brought it in for the same problem twice and they tell me it's a sensitive part. I'm sure they'll tell me that until it's out of warranty. Did the regular service but only change? The oil did not rotate tir More

by joecuevas196963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Milligan
Report | Print
May 25, 2024 -

Silveira Chevrolet responded

Dear Joe, Thank you for taking the time to share your feedback with us. We appreciate all the chances we get to improve our service. We sincerely apologize for the inconvenience you experienced during your recent visit. Your long-term loyalty is incredibly important to us, and we regret that we did not meet your expectations this time. We are particularly concerned about your interaction with our service writer. Professionalism and respect are core values we uphold, and we are sorry you did not receive that during your visit. We value your feedback and would like the opportunity to make things right. Please contact Mike Brooks, the General Manager, so we can discuss how we can address your concerns and restore your faith in our service. Thank you again for bringing this to our attention. We hope to have the chance to serve you better in the future. The Silveira Chevrolet Team 707-343-8311

May 16, 2024

Wonderful dealership! My mom and I got excellent service. Our questions were answered. I found the car that I loved. More

by fisdnc6060
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Ruiz
Report | Print
May 18, 2024 -

Silveira Chevrolet responded

We are so happy to hear that Preston and Steve found the perfect car for you! Thank you for taking the time to leave a review about your experience. We love to hear about everyone's time with us. Thank you for your loyalty to Silveira's and congratulations on your new car!

May 14, 2024

Easy to get an appointment and always take care of the problem. Staff helpful and courteous More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Silveira Chevrolet responded

Dear Customer, Thank you for the amazing review on our Service Advisor, David, and our Service Department as a whole. We appreciate you taking the time to leave a review about your positive experience and we're happy to hear that we're doing such a good job. Thank you for your loyalty to Silveira's!

1
...
6
7
8