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Silveira Chevrolet - Service Center

Sonoma, CA

4.5
53 Reviews
Call Service Center (707) 343-8311

53 Reviews of Silveira Chevrolet - Service Center

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November 28, 2024

friendly efficient. parts department is very helpful good follow up on orders service dept was able to make the timeframe that i was given More

by bcurry1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Silveira Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our parts and service departments. It's wonderful to know our team was helpful, efficient, and able to meet the timeframe promised. We appreciate your trust in us and look forward to assisting you again in the future!

November 23, 2024

I drove two hours to come to your dealership, as I wasn’t happy with my local choices. You fixed my problems, quickly and efficiently. Everyone was friendly and helpful. Thank you! More

by twelch6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2024 -

Silveira Chevrolet responded

Thank you so much for taking the time to share your experience! We truly appreciate you making the trip to visit our dealership, and we're thrilled to hear that we were able to address your needs quickly and efficiently. Our team works hard to provide excellent service and a welcoming atmosphere, so your kind words mean a lot to us. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. Safe travels, and thank you again for choosing us!

November 17, 2024

As dealers go- it’s equal to others in the automobile industry- nothing bad to say More

by tracymaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts- can’t recall his name was awesome, too
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Nov 29, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to share your feedback! We’re glad to hear you had a positive experience with us. While we aim to provide a level of service that stands out in the automotive industry, your comments motivate us to keep improving and delivering exceptional experiences. If there’s anything specific we can do to enhance your next visit, please don’t hesitate to let us know. We appreciate your support and look forward to assisting you again in the future!

November 04, 2024

My first visit to this Dealership and it was a very good one. I had a service and they sent me a picture of my head gasket leaking. Very good people at Silveira Chevrolet. I would highly recommend them! More

by Larrygb85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey and Isidro in Parts
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Nov 23, 2024 -

Silveira Chevrolet responded

Thank you so much for sharing your positive experience with us! We’re thrilled to hear that your first visit to Silveira Chevrolet went smoothly and that our service team provided you with helpful and thorough updates on your vehicle’s condition. We truly appreciate your kind words about our team and your recommendation—it means the world to us. We look forward to seeing you again!

October 30, 2024

Stayed on top of issue and worked with warranty solutions , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with t More

by Enclave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Silveira Chevrolet responded

Thank you for your patience and feedback! We're glad David was able to work out a solution for you. We understand the delay was frustrating, and we appreciate your understanding. Please let us know if there’s anything more we can do. Safe travels, and thank you for your loyalty to Silveira Chevrolet.

October 15, 2024

I had to do the legwork to find my extended warranty information. I don’t know why it wouldn’t be readily accessible in the Chevy intranet or internal documents. More

by adamlobsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Silveira Chevrolet responded

Adam, We appreciate you sharing your experience with us and pointing out some ways we need to improve our system. Thank you for taking the time to do so and we look forward to getting the opportunity to improve with you soon!

October 15, 2024

Efficient, friendly and reliable. Parts department...outstanding! I can get not say anything better. Thanks More

by ladydi19541
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2024 -

Silveira Chevrolet responded

Thank you for the 5 stars and taking the time to talk about our parts department! We're happy to hear they're taking good care of you. We look forward to seeing you again soon.

October 10, 2024

Wonderful service! !! Very careful and thorough!!! Helpful and kind!!! Attentive to detail!!! This is hard to describe!!! More

by Phnisenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to share your experience with us on our service team! We're happy to hear we hit that perfect spot for you. We look forward to seeing you in again!

October 10, 2024

David most very patient explaining safety features of my new EV. I can now open my passenger door even after my wife has tried to open the door before I shifted into neutral. I have not Had to get out of More

by leebushnell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Silveira Chevrolet responded

Lee, We're happy to hear David took care of you and taught you about your EV! We hope you're enjoying your vehicle so far and thank you for taking the time to talk about your experience with David. Best, Silveira Chevy Team

October 09, 2024

Polite staff, convenient location and the price for the service was fair. They provided a ride home. More

by gabeandkristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Silveira Chevrolet responded

Gabe, Thank you for taking the time to leave a review. We're glad to hear we did everything we could to keep your experience with us easy and straightforward. Thank you for your business and your loyalty to Silveira's and we look forward to seeing you again!

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