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Silveira Chevrolet - Service Center

Sonoma, CA

4.4
49 Reviews
Call Service Center (707) 343-8311

49 Reviews of Silveira Chevrolet - Service Center

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October 30, 2024

Stayed on top of issue and worked with warranty solutions , the repair took longer than it should have but that was on warranty solutions who took more time in giving authorization to David who worked with t More

by Enclave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Silveira Chevrolet responded

Thank you for your patience and feedback! We're glad David was able to work out a solution for you. We understand the delay was frustrating, and we appreciate your understanding. Please let us know if there’s anything more we can do. Safe travels, and thank you for your loyalty to Silveira Chevrolet.

October 15, 2024

Efficient, friendly and reliable. Parts department...outstanding! I can get not say anything better. Thanks More

by ladydi19541
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

Silveira Chevrolet responded

Thank you for the 5 stars and taking the time to talk about our parts department! We're happy to hear they're taking good care of you. We look forward to seeing you again soon.

October 15, 2024

I had to do the legwork to find my extended warranty information. I don’t know why it wouldn’t be readily accessible in the Chevy intranet or internal documents. More

by adamlobsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Silveira Chevrolet responded

Adam, We appreciate you sharing your experience with us and pointing out some ways we need to improve our system. Thank you for taking the time to do so and we look forward to getting the opportunity to improve with you soon!

October 10, 2024

Wonderful service! !! Very careful and thorough!!! Helpful and kind!!! Attentive to detail!!! This is hard to describe!!! More

by Phnisenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Silveira Chevrolet responded

Thank you for taking the time to share your experience with us on our service team! We're happy to hear we hit that perfect spot for you. We look forward to seeing you in again!

October 10, 2024

David most very patient explaining safety features of my new EV. I can now open my passenger door even after my wife has tried to open the door before I shifted into neutral. I have not Had to get out of More

by leebushnell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Silveira Chevrolet responded

Lee, We're happy to hear David took care of you and taught you about your EV! We hope you're enjoying your vehicle so far and thank you for taking the time to talk about your experience with David. Best, Silveira Chevy Team

October 09, 2024

Polite staff, convenient location and the price for the service was fair. They provided a ride home. More

by gabeandkristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Silveira Chevrolet responded

Gabe, Thank you for taking the time to leave a review. We're glad to hear we did everything we could to keep your experience with us easy and straightforward. Thank you for your business and your loyalty to Silveira's and we look forward to seeing you again!

October 08, 2024

Evan and the sales team ensured my newly purchased vehicle was thoroughly checked and took extra measures to provide excellent customer service More

by Lek1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Seehuber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Sanchez
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Nov 29, 2024 -

Silveira Chevrolet responded

Thank you for your kind words! We’re thrilled that Evan and the team ensured your new vehicle met your expectations and provided excellent service. We appreciate your feedback and look forward to serving you again!

October 04, 2024

The service is always timely and reliable. It was easy and quick to get an appointment. More

by 1bjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Salmas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Linder
5.0
This rating includes all reviews, with more weight given to recent reviews.
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Sanchez
Report | Print
Oct 05, 2024 -

Silveira Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear you have an easy time working with us. That's what we're all about. Have a great day and see you next time!

October 01, 2024

They were quick, efficient, kind and communicative. I will be back for sure. Thank you More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Silveira Chevrolet responded

Jenn, Thank you for sharing your experience with us. We appreciate you taking the time to do so. We will look forward to seeing you again!

September 29, 2024

Great service with fixing my car and in getting my car back on the road. More

by wedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2024 -

Silveira Chevrolet responded

Wedes, thank you for taking the time to leave a review! Happy to hear we got you moving quickly. Have a great day and we look forward to seeing you again.

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