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70 Reviews of Silveira GMC - Service Center
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October 01, 2025
I appreciate that this service department does not try to sell me parts or services that I don’t actually need. sell me parts or services that I don’t actually need. More
by TGUTSCH
Verified Customer
September 30, 2025
As always, my regular service appointment was easy to schedule, on time, with satisfactory pricing. Very friendly and informative service technician. Comfortable waiting are. Highly recommend Silveira schedule, on time, with satisfactory pricing. Very friendly and informative service technician. Comfortable waiting are. Highly recommend Silveira. More
by PAULFRECHETTE
September 24, 2025
Was dealing with a different GMC dealership on a different truck and they found this one at GMC silvera Healdsburg for me. Told them I didn't have a whole lot of time to wait and I needed to lea different truck and they found this one at GMC silvera Healdsburg for me. Told them I didn't have a whole lot of time to wait and I needed to leave with the truck that day I come in. They said no problem. Did the paperwork through email to quicken the process. Already was told what my total was going to be before going in. I go in, I test drive it, everything seems to be in order. Unfortunately GMC silvera Healdsburg didn't have any of my paperwork. So I had to resubmit everything. And my cost I originally agreed upon was wrong and I had to recreate them three separate times.b I was there for 4 hours with a newborn. During my long wait. My truck was going to get cleaned up and wouldn't start and so, I wasn't able to leave with it. Got the truck back in 2 days with some sort of electrical issue that they fixed. 5 days later the AC goes out so I take it in. They took care of it. The thermostat was stuck. Spoke to Ross who said this was a courtesy and we sold you an "as in". 4 days later my truck shuts off while I was driving it. Unfortunately in an area that had no cell service and had to walk a mile with my daughter to get a tow. Unfortunately I live an hour away from the dealership so when I called to express my concerns they mentioned "as in" again and told me to get it in and they will look at it. Unfortunately at this point it's been driven for one week since I bought it. It's been sitting in my driveway since it broke down and I'm unable to get it to the dealership which is an hour away. So I'm writing this review "as it is" the only thing that I can do at this point. It's another electrical issue going on unfortunately. The had a lot of red flags telling me not to do this, but lean towards the trusting name of GMC Silveria. always had Chevy trucks and now this whole experience has me 2nd guessing their brand name. More
by mdesouza90
Employees Worked With
Other Employees :
Ross who I believe is salesman boss.
September 18, 2025
The salesman met my needs for a vehicle. They found me a 2025 used vehicle that was just what I was looking for very professional and personable interaction. They found me a 2025 used vehicle that was just what I was looking for very professional and personable interaction. More
by mltorrence
Employees Worked With
September 12, 2025
Professional and knowledgeable service staff. Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should be done. More
by HUNTCO
September 08, 2025
Kind and friendly staff, checked in on us while we waited and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its f and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its first service. More
by auntienat
August 24, 2025
Enjoyed the service and experience when bring in my vehicle. They explained what they were going to do, what grade of fluids was used. Thank you vehicle. They explained what they were going to do, what grade of fluids was used. Thank you More
by pat_haberthur
Employees Worked With
August 19, 2025
Always on time ,mark is great about explaining what needs to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also. to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also. More
by sunsetman@comcast.net
August 16, 2025
The overall purchase of my new vehicle was excellent. Staff was very helpful and professional. This is why I keep going back to Silvera GMC for my purchases. Staff was very helpful and professional. This is why I keep going back to Silvera GMC for my purchases. More
by mkabchale
August 08, 2025
Most people would be more concerned with price over quality and workmanship, I want it done right, no excuses. That's what I have come to know with Silveira. I will continue to have my GM vehicles ser quality and workmanship, I want it done right, no excuses. That's what I have come to know with Silveira. I will continue to have my GM vehicles serviced by this team. More
by vincentmarlowe
