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Silveira GMC - Service Center

Healdsburg, CA

4.7
66 Reviews

66 Reviews of Silveira GMC - Service Center

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September 12, 2025

Professional and knowledgeable service staff. Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should More

by HUNTCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2025

Kind and friendly staff, checked in on us while we waited and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its f More

by auntienat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2025 -

Silveira GMC responded

Thank you so much for sharing your experience! We’re glad to hear our team made you feel welcome and kept you updated while your vehicle was being serviced. We look forward to seeing you again and helping you keep your new vehicle running its best!

August 24, 2025

Enjoyed the service and experience when bring in my vehicle. They explained what they were going to do, what grade of fluids was used. Thank you More

by pat_haberthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Silveira GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt informed about the service we provided. Our team takes pride in keeping our customers in the loop and using the best products for their vehicles. We appreciate your trust and look forward to serving you again in the future!

August 19, 2025

Always on time ,mark is great about explaining what needs to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also. More

by sunsetman@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop
Sep 01, 2025 -

Silveira GMC responded

Thank you so much for your kind words! We’re thrilled to hear that Mark and our team have been able to provide you with clear guidance and excellent service for your vehicles. It’s great to know that our body shop has met your expectations, and we truly appreciate your loyalty with your Denali purchases. We look forward to serving you for many years to come!

August 16, 2025

The overall purchase of my new vehicle was excellent. Staff was very helpful and professional. This is why I keep going back to Silvera GMC for my purchases. More

by mkabchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2025 -

Silveira GMC responded

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that your experience with us was excellent and that our team could make your vehicle purchase smooth and enjoyable. We truly appreciate your trust in Silvera GMC and look forward to serving you for many years to come!

August 08, 2025

Most people would be more concerned with price over quality and workmanship, I want it done right, no excuses. That's what I have come to know with Silveira. I will continue to have my GM vehicles ser More

by vincentmarlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Silveira GMC responded

Vincent, Thank you so much for your trust and loyalty! We take great pride in delivering quality work and making sure every job is done right the first time. It means a lot to know you value our commitment to workmanship as much as we do. We look forward to continuing to care for your GM vehicles for many years to come!

August 01, 2025

I have never had a problem, but I am still waiting for a call regarding the splash guard that was broken during the last service. More

by SHORTY628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Hendershot
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Rochioli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Silveira GMC responded

Thank you for sharing your feedback. We’re glad to hear you’ve never had any problems in the past, but I’m sorry for the delay in following up about your splash guard. That’s not the level of communication we aim for. Please reach out to one of our service or sales managers to make this right. Silveira GMC

July 22, 2025

Service at Silveira GMC is exceptional. Mark Rochioli was especially attentive to my issues and addressed them quickly. I appreciate their sales and service. Louis More

by louis20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Torado
Jul 29, 2025 -

Silveira GMC responded

Louis, Thank you for taking the time to leave a review on Marc and our service team! We're as happy to have them as you are! We look forward to seeing you in next time.

July 19, 2025

Service department rocks. Silvara always takes care of me and I appreciate honesty and promptness which I always get whenever I go there.I will never go anywhere else More

by mcchinakincorporated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robb Whisenant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Silveira GMC responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our service team consistently provides you with honest, prompt, and dependable care. It means a lot to know you trust us enough to say you’ll never go anywhere else — that’s the highest compliment we could receive. We truly appreciate your loyalty and look forward to seeing you next time!

July 18, 2025

I made my appointment online. My car was serviced and they called me when it was ready and I picked it up. Everything was very efficient. More

by smithbec2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Rochioli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Silveira GMC responded

Smith, thank you for the 5 star review and we are very happy to hear we were as efficient as we could be! Thank you for your loyalty to Silveira's and we look forward to servicing your vehicle in the future!

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