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51 Reviews of Silveira GMC - Service Center
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March 05, 2025
Dealership is very well versed. Service is outstanding and very responsive. Service department calls when vehicle is ready. Well satisfied. Service is outstanding and very responsive. Service department calls when vehicle is ready. Well satisfied. More
by jack90
Verified Customer
March 01, 2025
Always clean and organized, employees are friendly and respectful. Easy to schedule service appointments and the job is done on time. Great people and service. respectful. Easy to schedule service appointments and the job is done on time. Great people and service. More
by psswayne
February 18, 2025
We’ve been customers of Silveiras since 1977: four new cars and trucks, two used cars, and service. The experience has always been exceptional. The service department is easy to access and schedule on the cars and trucks, two used cars, and service. The experience has always been exceptional. The service department is easy to access and schedule on their website and does an excellent job. The service writers are experts and always helpful. There’s a family-owned small business customer service attitude that you just can get at the larger dealerships. The best place in Sonoma County to buy or service a car. Mark is terrific. More
by badstubner
February 16, 2025
They took my truck in at the time the appointment time. Mark was very informative. Mark was very informative. More
by rwatersconstruction
Employees Worked With
February 16, 2025
Marc is very conscientious, trustworthy and knowledgeable as a service advisor. I enjoy interacting with him when I bring my car in for any kind of service. as a service advisor. I enjoy interacting with him when I bring my car in for any kind of service. More
by Teresa
February 15, 2025
Marc was very helpful And the service was quick and easy. The weight was very minimum and the service was great. I would take my truck here anytime thanks for your good service. The weight was very minimum and the service was great. I would take my truck here anytime thanks for your good service. More
by rjech32
February 12, 2025
I made an appointment for multiple items: 1. check my vehicle for an oil leak under warranty which was found during my oil change two weeks ago. Diagnosis: Instead, they gave me another oil ch check my vehicle for an oil leak under warranty which was found during my oil change two weeks ago. Diagnosis: Instead, they gave me another oil change and rotated my tires that were rotated two weeks prior. 2. Sirius will not connect because of suspected leak in antenna. Diagnosis #1: Attempted to troubleshoot Onstar (which I have not subscription and did not need serviced). Turns out my problem is that I need to sign up with Onstar :) - Really? OnStar? They also attempted to troubleshoot my GPS problem (No problem there either- because there was nothing wrong with it and I did not ask for that). Finally, the only solution was to take it to a body shop to find the leak (Really? It's in the antenna and that is why I am here!) I could go on, but when I attempted to bring this up to Marc, he shrugged his shoulders like it was no big deal. Well, my friend, It is a huge deal. Silveira used to have a top-notch crew and a great reputation. I am sorry that your crew is unable to perform anything other than unwanted oil change and I am also sure that continued lack of care on your part will send others elsewhere. More
by suzdrew
Employees Worked With
February 04, 2025
Marc is always very accommodating we completely trust his expertise. We would recommend him to anyone needing their vehicle serviced. expertise. We would recommend him to anyone needing their vehicle serviced. More
by rgeyserville
Employees Worked With
February 04, 2025
I bring 2 cars there, and it's always been a good experience. However the last visit for my truck i had several complaints, and not all were added to work order.i did early bird so I wasn't there at experience. However the last visit for my truck i had several complaints, and not all were added to work order.i did early bird so I wasn't there at time.of write up.i will be bringing it back up next visit, mark has always been very helpful otherwise,and plan on,continuing to come there. More
by bryanlobao
Employees Worked With
February 02, 2025
Mark was very helpful and professional and helped get this situation rectified. I appreciate the prompt and follow through on the whole situation this situation rectified. I appreciate the prompt and follow through on the whole situation More
by rjhollinger
